Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kiley Wordell

Portsmouth,RI

Summary

Dynamic professional with extensive experience in customer service and sports coaching, notably at Clementines Ice Cream. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in point of sale operations and event organization, consistently delivering exceptional service and fostering a positive environment for all patrons.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Ice Cream Server

Clementines ice cream
Portsmouth, RI
04.2025 - Current
  • Operated cash register to collect payments from customers.
  • Greeted customers and provided menu information.
  • Prepared orders for customers by scooping ice cream into dishes or cones.
  • Provided excellent customer service by responding promptly to customer inquiries and requests.
  • Participated in team meetings to discuss best practices for providing quality service.

Gymnastics Coach

YMCA of Newport
Middletown, RI
06.2024 - Current
  • Implemented drills designed to improve strength, flexibility, balance and coordination among athletes.
  • Organized practice sessions and competitions to enhance student development in the sport.
  • Educated students on sportsmanship principles such as respect and fair play.
  • Enforced rules of conduct among athletes both on the field and off the field.

Ice Cream Server

Trolley Stop
Little Compton, RI
06.2024 - 08.2024
  • Operated cash register to collect payments from customers.
  • Greeted customers and provided menu information.
  • Prepared orders for customers by scooping ice cream into dishes or cones.

JR Life Guard

South Shore Beach
Little Compton, RI
06.2021 - 09.2023
  • Performed daily maintenance tasks such as cleaning the parking lot, bathroom and inspecting lifeguard equipment. Also helping out with lifeguarding drills
  • Answered questions from patrons regarding facility policies, procedures, services.
  • Monitored weather conditions throughout shift and took necessary precautions if needed.
  • Interacted positively with customers of all ages in order to provide excellent customer service.

Education

High School Diploma -

Portsmouth High School
Portsmouth, RI
06-2026

Skills

  • Customer service
  • Point of sale operation
  • Team collaboration
  • Event organization
  • Sports coaching
  • Time management

Certification

  • Junior lifeguard certificate
  • CTE for Child Development

Timeline

Ice Cream Server

Clementines ice cream
04.2025 - Current

Gymnastics Coach

YMCA of Newport
06.2024 - Current

Ice Cream Server

Trolley Stop
06.2024 - 08.2024

JR Life Guard

South Shore Beach
06.2021 - 09.2023

High School Diploma -

Portsmouth High School

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