Killian Doussan
New Orleans,LA
Summary
Hi, My name is Killian Doussan. I like to describe myself as a hard working and a loyal employee. I have seven years of experience with customer service and satisfaction. I value team work, punctuality, and my work ethic. I am organized and motivated. Seeking an opportunity to expand my skills while offering the skills I have learned.
In my off time I am a freelance artist that receives commissions and artistic requests from my customers. It is very important to me to establish a rapport with clientele to build relationships and encourage customers to return.
Overview
4
4
years of professional experience
Work History
Server
Gris Gris
New Orleans, LA
10.2021 - Current
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Greeted customers, answered questions and recommended specials to increase profits.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Trained new employees to perform duties.
Line Cook
New Orleans Hamburger & Seafood Co.
New Orleans, LA
09.2020 - 06.2021
- Cooked multiple orders simultaneously during busy periods.
- Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
- Mentored and trained staff by teaching cooking skills and kitchen maintenance, improving overall quality and performance.
Skills
- Guest Engagement
- Order Management
- Performance Improvement
- Relationship Management
- Item Promotion
- Sales Expertise
- Suggestive Selling
- Sales Techniques
- Service Prioritization
Timeline
Server
Gris Gris
10.2021 - Current
Line Cook
New Orleans Hamburger & Seafood Co.
09.2020 - 06.2021
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