Killian Markovich Peters
Mount Pleasant
Summary
Results-driven Housekeeping Supervisor with expertise in quality assurance, staff training, and safety compliance. Proven ability to enhance sanitation practices and optimize team performance to ensure exceptional guest satisfaction.
Overview
2
2
years of professional experience
Work History
Housekeeping Supervisor
Comfort Inn & Suites
Mount Pleasant
06.2024 - Current
- Conducted inspections of guest rooms and common areas for quality assurance.
- Conducted regular inspections of all guest rooms, hallways, lobbies, restrooms, elevators, stairwells, laundry facilities and other common areas.
- Supervised housekeeping staff to maintain and enhance cleanliness standards, ensuring guest satisfaction.
- Trained new employees on cleaning procedures and safety protocols.
- Developed and implemented training programs for housekeepers on sanitation techniques and emergency procedures to improve service quality.
- Managed inventory of cleaning supplies and equipment for efficient operations.
- Coordinated schedules to optimize workflow among housekeeping team members.
- Collaborated with front desk staff to fulfill special guest requests promptly.
- Enforced rules and regulations set forth by management regarding health, safety and security policies.
- Provided performance feedback to employees, highlighting strengths and addressing improvement areas to foster professional growth.
Education
High School Diploma -
Mt. Pleasant High School
Mount Pleasant, MI05-2017
Skills
- Cleaning protocols
- Quality assurance and control
- Safety compliance
- Staff training and development
- Supply management
- Team coordination
Timeline
Housekeeping Supervisor
Comfort Inn & Suites
06.2024 - Current
High School Diploma -
Mt. Pleasant High School