Killian Powell
Huntington Beach,CA
Summary
Motivated professional with experience in fast-paced restaurant settings. Proven ability to collaborate with team members to deliver exceptional service, train new staff effectively, and resolve customer issues promptly, ensuring a seamless dining experience. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
3
3
years of professional experience
Work History
Cashier/Event Caterer
STONEFIRE Grill
Fountain Valley, California
08.2021 - 01.2025
- Processed customer transactions efficiently and accurately at a busy restaurant.
- Assisted customers with menu selections and answered their inquiries promptly.
- Collaborated with team members to ensure smooth service during peak hours.
- Handled cash, credit, and gift card transactions securely and responsibly.
- Maintained inventory of supplies needed for front-of-house operations daily.
- Trained new staff on register procedures and customer service standards effectively.
- Resolved customer complaints and concerns with professionalism and care.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
Education
BBA - Business Management
California State University of Long Beach
Long Beach, CA12-2025
Associate of Applied Science - Business Administration And Management
Orange Coast College
Costa Mesa, CA05-2023
High School Diploma -
El Toro High School
Lake Forest, CA06-2021
Skills
- Complaint resolution
- Reliability and punctuality
- Cash register operation
- Decision making aptitude
- Conflict resolution
- Staff mentoring
- Clear communication
- Team collaboration
- Time management
- Patience and empathy
- Customer service excellence
Affiliations
- Study Abroad - Switzerland (02/2025-07/2025)
- OCC Dean's List
- CSULB Dean's List
Timeline
Cashier/Event Caterer
STONEFIRE Grill
08.2021 - 01.2025
BBA - Business Management
California State University of Long Beach
Associate of Applied Science - Business Administration And Management
Orange Coast College
High School Diploma -
El Toro High School
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