Jacqueline Brannan
Euless,TX
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Caterer
FLIK Hospitality
Westlake, TX
12.2022 - 12.2023
- Organized and coordinated catering events with clients to ensure their needs were met.
- Provided direction to staff during setup and service of catered events.
- Ensured proper storage of food items prior to catering events.
- Managed inventory of catering equipment including chafing dishes, serving utensils, linens.
- Maintained cleanliness of kitchen area before, during and after catered events.
- Communicated effectively with waitstaff and other personnel to ensure smooth operation at catered functions.
- Inspected food quality and presentation prior to delivery or service at catered events.
- Calculated accurate portion sizes when preparing meals for large groups.
- Monitored food preparation times in order to deliver hot meals on time.
- Created attractive displays for buffets using a variety of garnishes and decorations.
Shift Leader
Dairy Queen
Euless, TX
10.2020 - 12.2022
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Confirmed accuracy of daily sales reports before submitting them to management for review.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Resolved customer complaints promptly and professionally.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
Shift Leader
Hawaiian Bros
Hurst, TX
07.2021 - 10.2021
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
- Supervised and led employees to maintain productivity and customer service levels.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, floors., in order to maintain a safe and sanitary environment for customers and staff alike.
Server
54th Street Grill & Bar
Euless, TX
09.2020 - 01.2021
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
Cashier
Twisted Root Burger Co
Bedford, TX
12.2019 - 03.2020
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Dining Room Server
Heartis Seniors Living
Euless, TX
11.2018 - 06.2019
- Assisted with setting up dining room for special events.
- Monitored dining rooms for safety and customer needs.
- Documented food orders and ran items to guest tables in dining room.
Education
High School Diploma -
Trinity High School
Euless, TX05-2020
Skills
- Guest and Client Satisfaction
- Expense Tracking
- Schedule Preparation
- Time Management
- Staff Management
- Complaint Resolution
Certification
- Microsoft Certification
- TABC- Texas Alcoholic Beverage Commission
- ServSafe Food Protection- Food Safety Manager Certification
- FHC- Food Handlers Certification
Timeline
Caterer
FLIK Hospitality
12.2022 - 12.2023
Shift Leader
Hawaiian Bros
07.2021 - 10.2021
Shift Leader
Dairy Queen
10.2020 - 12.2022
Server
54th Street Grill & Bar
09.2020 - 01.2021
Cashier
Twisted Root Burger Co
12.2019 - 03.2020
Dining Room Server
Heartis Seniors Living
11.2018 - 06.2019
High School Diploma -
Trinity High School