Seasoned Restaurant Owner/Operator with 30 years in the hospitality industry. Skilled in creating unique dining experiences, managing events, and enhancing brand visibility. Focused on delivering exceptional customer service and building strong community relationships. Proven ability to attract clientele through innovative marketing strategies.
Overview
33
33
years of professional experience
2
2
Certifications
Work History
Owner / Operator
585 Forest Avenue Restaurant DBA: The Burrito Bar and Restaurant
Staten Island, United States
05.1993 - Current
Established two NYC restaurants, creating unique dining experiences.
Implemented marketing plans and advertising strategies to increase brand visibility.
Planned and managed hundreds of private parties and events, ensuring seamless execution.
Hired and trained front and back-of-house employees to maintain service quality.
Communicated with vendors to develop strong working relationships.
Assisted guests with inquiries and requests to enhance satisfaction.
Engaged with community organizations, including neighborhood business improvement district and chamber of commerce.
Raised three children, nurturing a supportive home environment.
Education
Bachelor of Science - Hospitality Management
New York University
New York
05-1990
Skills
Restaurant management
Culinary innovation
Operational efficiency
Vendor relations
Staff training
Talent acquisition
Marketing strategy
Brand development
Customer service
Client management
Team building
Leadership
Industry knowledge
Problem solving
Communication skills
Attention to detail
Certification
TIPS CERTIFIED alcohol awareness training certificate
Timeline
Owner / Operator
585 Forest Avenue Restaurant DBA: The Burrito Bar and Restaurant