Kim Bennett
Mortgage Loan Processor
Forney,TX
Summary
Experienced and highly skilled in working well with people of all backgrounds to complete loan packages. Adept at building loyalty and trust between company and customer. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working remotely, under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
41
41
years of professional experience
Work History
Mortgage Loan Processor
WELLS FARO HOME MORTGAGE
Fort Myers, FL
06.2014 - 12.2022
- Managed loan application pipeline from loan applications to closing. Obtaining documentation, clearing conditions, preparing packages quickly and efficiently. Communicated with clients in person and telephone to process transactions and resolve issues.
- Reviewed loan documentation for accuracy and completeness, facilitating timely approvals.
- Coordinated communication between clients, underwriters, and real estate agents to streamline closing processes.
- Assisted in resolving issues related to loan processing by providing effective solutions and support.
- Led quality assurance initiatives to ensure adherence to industry standards and enhance customer satisfaction.
Licensed Mortgage Broker
EZZ FINANCIAL
FORT MYERS, FL
06.2009 - 06.2014
- Developed and maintain relationships with Real Estate agents and general public to obtain loan applications, provide best products for individual clients and educate clients with mortgage processes. Collected and analyzed applicants credit, income and asset documentation to submit for loan approval.
- Developed customized mortgage solutions addressing client needs and financial goals.
- Analyzed market trends to recommend competitive loan products and rates.
- Facilitated communication between clients, lenders, and real estate agents to streamline processes.
- Conducted thorough credit assessments to determine borrower eligibility for loans.
- Managed complex mortgage transactions from application through closing efficiently.
- Educated clients on mortgage options, ensuring informed decision-making throughout the process.
Licensed Mortgage Broker
SECURE MORTGAGE INC
Fort Myers, FL
11.2007 - 06.2009
- Developed and maintain relationships with Real Estate agents and general public to obtain loan applications, provide best products for individual clients and educate clients with mortgage processes. Collected and analyzed applicants credit, income and asset documentation to submit for loan approval.
- Conducted comprehensive financial analyses to determine borrower eligibility for various mortgage programs based on credit history, income stability, and debt ratios.
- Ensured regulatory compliance by staying current on changing rules, guidelines, and lender requirements.
- Expedited closing process by effectively communicating with all parties involved in transactions, including title companies, attorneys, and borrowers.
- Increased loan approval rates by efficiently processing mortgage applications and providing tailored financial solutions.
LICENSED MORTGAGE BROKER
PALM MORTGAGE GROUP
Fort Myers, FL
04.2004 - 11.2007
- Trained and mentored new agents and loan processors in company policies, daily task execution and industry best practices and compliance.
- Developed relationships with prospective customers using daily solicitation through direct customer contact, emails and other networking avenues.
- Built positive carrier partnerships and oversaw compliance with service standards.
- Advised clients on mortgage options to align with financial goals and credit profiles.
- Analyzed market trends to identify competitive loan products for diverse client needs.
- Facilitated loan applications, ensuring accuracy and compliance with industry regulations.
- Cultivated relationships with lenders to expand financing options for clients.
- Mentored junior brokers on effective sales strategies and client management techniques.
REAL ESTATE APPRAISER
Bennett & Company Appraisal
Lawrenceville, GA
08.1998 - 03.2004
- Completed appraisals according to federal and USPAP guidelines.
- Conducted comprehensive property assessments to determine market value and appraisal accuracy.
- Analyzed comparable sales data to support valuation conclusions and enhance report integrity.
LOAN PROCESSOR
Bank of America
Charlotte, NC
09.1992 - 08.1998
- Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues.
- Structured loan packages by properly analyzing credit reports, income and asset documents.
- Coordinated communication between borrowers and underwriting teams to facilitate timely processing.
- Analyzed borrower financial documents to determine eligibility for various loan products.
- Mentored junior processors on best practices and regulatory requirements in loan processing.
- Led initiatives to implement new software tools, improving overall processing accuracy and speed.
Loan Originator
D & N MORTGAGE
Charlotte, NC
09.1986 - 09.1992
Licensed Real Estate Sales Agent
ERA Real Estate Charlotte
Charlotte, NC
11.1981 - 09.1986
- Cultivated strong client relationships, resulting in repeat business and referrals within competitive markets.
- Guided clients through property transactions, ensuring compliance with local regulations and requirements.
Education
High School Diploma -
Thomas McKean High School
Wilmington, DEReal Estate License -
Real Estate Academy
Charlotte, NCAppraisal Apprentice -
Appraisal Institute
Charlotte, NCMortgage Broker License -
Mortgage Broker Institute
Charlotte, NCSkills
- Preparation of credit applications
- Service excellence
- Effective decision making
- Strong written and oral communication abilities
- Effective problem resolution
- Prioritization and scheduling
- Adept at using software solutions
- Knowledge of mortgage lending regulations
- Procedure optimization
- Pipeline process management
- Document analysis
- Performance appraisal review
- Assessment of financial documentation
- Accuracy assessment
- Document organization
- Adept at using [software]
Timeline
Mortgage Loan Processor
WELLS FARO HOME MORTGAGE
06.2014 - 12.2022
Licensed Mortgage Broker
EZZ FINANCIAL
06.2009 - 06.2014
Licensed Mortgage Broker
SECURE MORTGAGE INC
11.2007 - 06.2009
LICENSED MORTGAGE BROKER
PALM MORTGAGE GROUP
04.2004 - 11.2007
REAL ESTATE APPRAISER
Bennett & Company Appraisal
08.1998 - 03.2004
LOAN PROCESSOR
Bank of America
09.1992 - 08.1998
Loan Originator
D & N MORTGAGE
09.1986 - 09.1992
Licensed Real Estate Sales Agent
ERA Real Estate Charlotte
11.1981 - 09.1986
High School Diploma -
Thomas McKean High School
Real Estate License -
Real Estate Academy
Appraisal Apprentice -
Appraisal Institute
Mortgage Broker License -
Mortgage Broker Institute