Collection Specialist,
Cascade Eye and Skin Centers
Puyallup, Washington
2018 - 2019
- Reviewed accounts for past due balances and contacted customers to arrange payment plans or collect payments.
- Researched customer accounts for errors or discrepancies and corrected them as necessary.
- Assisted in the development of new policies and procedures related to collections activities.
- Created letters and emails requesting payment from delinquent customers using approved templates.
