Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
26
26
years of professional experience
Work History
Sales Tax Analyst
Mascot Junction - Temporary Position
03.2024 - Current
Verified sales tax exemption certificates were on file by auditing tax-exempt customer accounts. Contacted clients to request any missing documentation. Set up a database/tracking system to simplify the management and tracking of the documentation.
Conducted customer account audits to verify adherence to state law requirements while establishing sales tax nexus. Contacted clients to confirm and record use tax payments.
Created a superintendent database encompassing all public-school districts for the sales/marketing department.
Assisted sales team by setting up new customer accounts and processing incoming PO’s.
Project Manger
T-Mobile
04.2020 - 11.2023
Managed projects from initiation to closure; applying appropriate methodology to manage progress, scope, schedule, and budget while establishing strong relationships with stakeholders to ensure project success.
Lead the implementation of the cybersecurity risk quantification framework. Detailing a systematic process to identify the risk severity and calculate the potential financial impacts on the company.
Managed the VPN Security Risk Remediation project by implementing the best security practices. Emphasis on process improvements, automation, security group controls, and overall hygiene.
Designed an onboarding website for the cybersecurity organization. The website featured building layouts and information, organizational charts, team roles and responsibilities, and interactive links that allowed users to quickly access internal websites.
Worked in tandem with the program manager on T-Mobile’s logging and monitoring program. Met daily with team members for status updates and next steps; maintained roadmaps and project timelines for multiple L&M projects. Responsible for the automation of the backlog into Jira, enabling them to streamline the process across numerous teams.
Supported the daily PMO operations, which included the collection of necessary project documentation, data analysis, scheduling, partner engagements, access control, reporting, and artifact management.
Executive Assistant & Program/Project Analyst
Sprint
05.2003 - 04.2020
Provided proactive administrative support to the Chief Security Officer and 3 Directors to advance the strategic direction of Sprint's Physical, Network, and NSA Security Operations
Performed a variety of executive support tasks including calendar management, travel arrangements, and expense reports
First line of defense for executives and their plans by screening incoming calls and visitors to redirect priority matters to the appropriate teams
Supported regional emergencies by completing critical support tasks in support of the leading executive
Monitored and coordinated administrative services and office functions
Maintained Regional Security Managers, Area of Responsibility maps
Coordinated On-call schedules and alerted appropriate teams with updates and changes
Maintained and managed various distribution lists and distributed interoffice communications
Tracked international travelers within the enterprise and alerted them to any known security risks while traveling
Accurately recorded all incoming money to the Corporate Security organization regarding restitution and trial reimbursements
Maintained and managed case files for the Corporate Investigations team by following the Records Retention Policy
Performed various audits to ensure compliance with the National Security Agreement
On boarded new hires to organization
Lead department in physical move in tandem with the Real Estate team.
Custodian of Records
Sprint
11.1998 - 05.2003
Represented Sprint as a Custodian of Record in legal proceedings to introduce records into evidence
Collected and prepared responses to legal demands served upon Sprint requesting customer account information.
Education
General Studies-No degree -
Longview Community College
Lee's Summit, MO
05.1989
Skills
Project Management
Schedule Management
Expense Reports
Compliance Monitoring
Purchasing and Procurement
Office Management
Travel Administration
Administrative Support
Risk Management
Advanced MS Office Suite
Executive Support
Verbal and written communication
Timeline
Sales Tax Analyst
Mascot Junction - Temporary Position
03.2024 - Current
Project Manger
T-Mobile
04.2020 - 11.2023
Executive Assistant & Program/Project Analyst
Sprint
05.2003 - 04.2020
Custodian of Records
Sprint
11.1998 - 05.2003
General Studies-No degree -
Longview Community College
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