Kim Clatworthy
Benton,AR
Summary
Proactive Owner/Operator with extensive experience in managing daily business operations and enhancing customer satisfaction. Skilled in operations oversight, negotiation, strategic planning, and financial analysis. Known for streamlining processes to reduce costs and motivating employees to achieve optimal performance. Seeking new opportunities to leverage expertise in business management.
Overview
11
11
years of professional experience
Work History
Owner/Operator
Elder Independnece Home Care
09.2013 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Trained and motivated employees to perform daily business functions.
Education
Bachelor of Science - Public Health Education
University of Arkansas
Fayetteville, AR05-1989
Skills
- Operations Oversight
- Negotiation
- Strategic Planning
- Relationship Management
- Financial Analysis
- Budget Development
- Marketing Strategy Development
- Marketing expertise
- Human Resources oversight
Accomplishments
Best of Home Care 2024 AY
Most Admired Companies AMP 2023
Top 50 over 50
Best of Home Care Leader 2022
Best of Home Care Provider 2022
Best of Home Care Employer 2022
Readers' Choice Best in Business
Best Women in Healthcare 2022
Home Care Pulse Trusted Provider
Timeline
Owner/Operator
Elder Independnece Home Care
09.2013 - Current
Bachelor of Science - Public Health Education
University of Arkansas
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