Kim Cooper
Eugene
Summary
Seasoned Security Officer with a proven track record at Securitas Security Services USA, adept in incident reporting and superior customer service. Excelled in reducing theft and vandalism through vigilant monitoring and emergency response, demonstrating critical problem-solving skills. Skilled in CCTV surveillance and conflict resolution, significantly enhancing facility safety and client satisfaction.
Overview
15
15
years of professional experience
Work History
Security Officer
Securitas Security Services USA
07.2015 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Managed access control systems efficiently.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
Security Officer
Liberty Security and Investigations
07.2010 - 06.2015
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle and by foot.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Education
Bachelor of Science - Anthropology / Archeology
University of Oregon
Eugene, OR09-2023
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV monitoring
- Superior customer service
- Emergency response
- Access control
- Patrol operations
- Conflict resolution techniques
- Report generation
Timeline
Security Officer
Securitas Security Services USA
07.2015 - Current
Security Officer
Liberty Security and Investigations
07.2010 - 06.2015
Bachelor of Science - Anthropology / Archeology
University of Oregon