Kim Cottonham
NORTH ZULCH
Summary
Dynamic Case Management Specialist II at Amerigroup with a proven track record in client advocacy and regulatory compliance. Expert in data collection and maintaining tracking databases, I excel in effective communication and teamwork, ensuring seamless operations and enhanced service delivery. Committed to ethical practice and cultural sensitivity in all interactions.
Overview
24
24
years of professional experience
Work History
Case Management Specialist II
Amerigroup
11.2000 - 05.2024
I provided non-clinical support to the Medical Management and/or Operations areas.
I would gather clinical information regarding cases and determine area to refer or assign case.
I would provide information regarding network or general program information when requested.
May act as liaison between Medical Management and/or Operations and internal departments.
Maintains and uodates tracking databases.
Prepared reports and documents all actions.
Education
Houston Community College
Houston, TXPrairie View A&M University
Prairie View, TXSkills
- Client advocacy
- Regulatory compliance
- Data collection
- Ethical practice
- Proficient in software
- Teamwork and collaboration
- Time management
- Attention to detail
- Multitasking
- Multitasking Abilities
- Reliability
- Organizational skills
- Active listening
- Effective communication
- Adaptability and flexibility
- Professionalism
- Interpersonal communication
- Cultural sensitivity
Timeline
Case Management Specialist II
Amerigroup
11.2000 - 05.2024
Houston Community College
Prairie View A&M University
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