Kim Davis
I'm a business owner who cares about her customers in business and personally. I try to exceed my customers expectations, leaving them completely satisfied and happy with the products they are getting.
I pride myself in my baked goods, my customers expect yummy, fresh and on time goods and with me they will always get it. I check with my customers on a weekly basis with needs and satisfaction on all baked goods,
From the start of my business, I have always tried new inventive ways of growing my business. Finding new avenues that could use my goods in their businesses or homes.
Work History
business owner
3 Years 5 Months- Developed and implemented business strategies to enhance customer engagement and satisfaction.
- Managed daily operations, ensuring efficiency in service delivery and product quality.
- Cultivated vendor relationships, negotiating contracts to optimize supply chain management.
- Oversaw financial management, including budgeting, forecasting, and expense tracking.
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
Baker
3 Years 5 Months- Developed and executed unique recipes for a variety of baked goods, enhancing product offerings.
- Managed inventory levels to ensure consistent availability of ingredients and supplies.
- Implemented quality control processes to maintain high standards in product consistency and safety.
- Streamlined baking procedures, reducing preparation time while maintaining quality and flavor integrity.
- Analyzed customer feedback to refine recipes and improve overall customer satisfaction with products.
- Organized seasonal promotions to boost sales and attract new clientele through innovative marketing strategies.
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Managed customer service operations, including taking orders and resolving complaints.
- Thoroughly dissect COGs to ensure pricing was set at desired margins.
Project Manager
8 Years 9 MonthsManaged social impact projects and service projects of MojiLife. Our organization was named MojiCares, I planned projects that would help our surrounding communities and other organizations.