Kim Dettmer

• Communicated with customers via telephone and in-person to deliver product and service details.
• Engaged customers in discussions to understand requirements, address problems, and provide product information.
• Resolved customer issues with expert and amicable assistance.
• Delivered outstanding customer service during in-person and phone interactions.
• Provided exceptional customer service to ensure customer satisfaction.
• Managed 45 incoming calls, emails and faxes per day.

Self-motivated, with a strong sense of personal responsibility.

• Assisted disabled clients to support independence and well-being.
• Traveled to clients' homes to complete healthcare services and promote continuity of care.
• Transported clients for medical and personal outings.

• Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
• Completed entries in log books, journals, and care plans to accurately document and report patient progress.
• Developed individual care plans for clients based on specific needs.
• Supported families through difficult times by offering emotional support and education on important care tasks.