Summary
Overview
Work History
Education
Skills
Timeline
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Kim Eady

Montgomery,AL

Summary

Dynamic Store Manager with CVS Pharmacy, skilled in retail inventory management and customer service excellence. Achieved significant sales growth through strategic promotional planning and a successful loyalty program. Proven ability to optimize operations and enhance customer relationships, ensuring compliance and minimizing shrinkage while fostering a productive team environment.

Overview

16
16
years of professional experience

Work History

Store Manager

CVS Pharmacy
06.2009 - 09.2025
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
  • Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
  • Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
  • Managed inventory levels to minimize waste and ensure product availability, supporting customer satisfaction and sales efficiency.
  • Interacted well with customers to build connections and nurture relationships.

Education

Bachelor of Science -

Auburn University
Montgomery, Al

Skills

  • Customer service management
  • Store operations
  • Retail inventory management
  • Shift scheduling
  • Recruiting and hiring
  • Policies and procedures
  • Sales strategies
  • Sales analysis
  • Loss prevention procedures
  • Vendor management
  • Promotional planning
  • 2020 Paragon Winner

Timeline

Store Manager

CVS Pharmacy
06.2009 - 09.2025

Bachelor of Science -

Auburn University

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