Kim Fiedler
Miami,OK
Summary
Talented Sales Assistant bringing enthusiasm and eagerness to learn new skills with retail sales. Focused on maximizing business success by capitalizing on sales and service opportunities.
Overview
33
33
years of professional experience
Work History
Sales
Gould & Goodrich
02.2004 - 10.2021
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Assistant Sales Manager
Don Hume Leathergoods, Inc.
05.1988 - 10.2003
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
- Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
- Assisted sales team with completing customer transactions and managing issues.
- Developed strong client relationships for repeat business and increased referrals.
Education
GED -
Vinita High School
Vinita, OK05.1977
Timeline
Sales
Gould & Goodrich
02.2004 - 10.2021
Assistant Sales Manager
Don Hume Leathergoods, Inc.
05.1988 - 10.2003
GED -
Vinita High School
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