Kim Fletcher

• Provide administrative and operational leadership for a 40-bed skilled nursing and rehabilitation facility, supporting employee development, onboarding, interdisciplinary collaboration, and organizational effectiveness.
• Coach, train, and support clinical employees through onboarding, ongoing development, staff meetings, policy education, and individualized guidance.
• Coordinate scheduling for 30-40 clinical employees while responding to changing staff and organizational needs with timely, professional communication.
• Led a workforce stabilization initiative that transitioned the facility from agency reliance to a fully staffed internal workforce within six months, strengthening continuity of care.
• Collaborate across clinical and administrative teams to communicate expectations, address needs, provide resources, and support regulatory readiness.
• Maintain detailed operational documentation and utilize healthcare technology, EMR systems, scheduling tools, and administrative platforms to support effective operations.

• Delivered postsecondary instruction, mentorship, and individualized student support to 500+ students pursuing nursing and allied health careers.
• Taught Medical Terminology, Anatomy & Physiology, and Introduction to Health Professions, providing students with healthcare subject-matter expertise and supporting development of career competencies.
• Developed curriculum, assessments, and instructional materials aligned with healthcare certification standards and student learning outcomes.
• Mentored and guided students entering healthcare professions, providing instruction, encouragement, feedback, and career-focused support throughout their learning experience.
• Used Canvas Learning Management System and technology-based instructional tools to organize coursework and support student learning.
• Proctored state certification examinations and created experiential learning opportunities through labs, field experiences, and healthcare guest speakers.

• Provided direct resident care, monitored vital signs and resident needs, assisted with activities of daily living, maintained documentation, and administered medications according to facility protocols.

• Minor: Marriage and Family Studies
• GPA: Magna Cum Laude

Excellence Award for Innovative Solutions in Healthcare Leadership