Kim Han
Durango,Australia
Summary
Dynamic accounting professional with a proven track record in implementing automated accounting systems that enhance operational efficiency. Successfully initiated credit relationships with hundreds of customers, fostering trust and collaboration while developing strong rapport with major profitable accounts to drive substantial revenue growth. Recognized for excellence in the field through an AICM scholarship, underscoring a commitment to continuous professional development and industry best practices. Adept at leveraging analytical skills and innovative solutions to optimize financial processes and contribute to organizational success.
Overview
17
17
years of professional experience
Work History
Billing and Revenue Analyst
Airport Development Group (Darwin International Airport)
07.2024 - 07.2025
- Enhanced revenue through detailed analysis of contract pricing, identifying missed billing opportunities.
- Strengthened client connections by efficiently resolving billing concerns.
- Refined Excel models to achieve accurate revenue estimates.
- Ensured compliance by revising policies and procedures related to discounts, rebates, and financial arrangements.
- Conducted monthly close activities, ensuring accurate revenue recognition in accordance with GAAP standards.
Accounts Receivable
Airport Development Group (Darwin International Airport)
01.2024 - 07.2024
- Achieved a 70% reduction in 60-90 days aging accounts upon taking over Accounts Receivable.
- Utilized accounting knowledge to analyze account balances, reconcile payment discrepancies, and identify root causes of delinquencies.
- Ensured effective and professional communication to address and resolve disputes with major customers, such as airlines and government departments.
- Provided excellent customer service during difficult conversations, empathizing with debtors while remaining firm on repayment expectations.
- Streamlined collection processes, optimizing efficiency through automation and prioritization of high-risk accounts.
Finance Officer - Accounts Receivable
Cairns Hardware (Dahlsens Group)
10.2021 - 12.2023
- Managed within a team more than 8,000 Credit and Cash accounts (including 15 Major clients’ accounts) and reconciled receipting across three entities.
- Significantly decreased 90-day aging accounts by 30% within 3 months.
- Led the projects to implement two new systems - one for automated payment reminder and one for automated payment allocation.
- Reviewed credit applications and submitted necessary documentation to Executive Manager Finance for approval.
- Collaborated with branch managers to authorize orders and resolve invoice disputes.
- Processed refund requests adhering to established internal control guidelines.
- Executed month-end procedures to guarantee timely delivery of customer statements.
Front Office Team Leader / Night Auditor
Crystalbrook Collection / Accor / Marriott
01.2018 - 10.2021
- Oversaw team leadership and executed night audit responsibilities at luxury hotels affiliated with Crystalbrook Collection, Accor, and Marriott.
- Guided new employees in mastering Oracle Opera Hotel Management System.
- Oversaw VIP client interactions to enhance their hotel stay.
- Performed night audit tasks, which include but not limited to: reconciliation of credit card payment, transferring city ledgers to AR, Petty Cash management, cash/cheque banking and generating daily revenue reports.
Cabin Supervisor/Cabin Crew
Emirates Airlines
02.2011 - 01.2018
- Elevated to roles across Economy, Business, and Premium First Class cabin services.
- Led a multi-national team crew representing more than 160 countries.
- Supervisory role responsible for on board customer service, safety and security issues.
- Devoted to deliver the world best in flight experience for our customers on board, while addressing their personal issues and complaints.
- Vigorous zero complaint record from my customers substantiated by letters of appreciation from management for customer compliments and a perfect attendance record.
- Tackled a range of unanticipated distressing and emergency situations, such as medical cases, fire/smoke hazards, or diversions caused by severe weather conditions.
- Resolved customer dissatisfaction where my track record contained nearly zero incidents from the passengers on board or from our ground service team.
Commercial Debt Collection
CBC (Collection Bureau of Columbus) Beijing Branch
01.2009 - 01.2011
- Facilitated collection efforts by initiating legal reminders and follow-up calls for overdue accounts.
- Assisted in training new team members on best practices for debt collection, fostering a cohesive and high-performing team environment.
- Reduced delinquency rates by implementing effective debt collection strategies and maintaining consistent communication with clients.
- Participated in webinars and conferences to enhance knowledge of debt collection best practices.
- Ensured compliance with regulatory requirements and industry best practices related to debt collection processes and procedures.
Education
Diploma - Accounting with Tax Electives - In Progress
Applied Education
Certificate IV - Accounting and Bookkeeping
TAFE
Post-graduate Certificate - Corporate Finance
University of Liverpool
Bachelor Degree - Economics Finance
Beijing Language and Culture University
AICM Foundation Scholarship - Credit Management
The Australian Institute of Credit Management (AICM)
Skills
- Debt Collection
- Accounting and Bookkeeping
- Customer Relationship Management
- Cloud Computing
- Advanced Excel
- Data Analysing
- Accounting operating systems: FinanceOne, Framework, MYOB, PMS Opera, XERO
STRENGTHS
- Self-motivated & Strong work ethic
- Active listening & Communicating
- Proficient with computers
- Solving complex problems
- Detail-oriented
Timeline
Billing and Revenue Analyst
Airport Development Group (Darwin International Airport)
07.2024 - 07.2025
Accounts Receivable
Airport Development Group (Darwin International Airport)
01.2024 - 07.2024
Finance Officer - Accounts Receivable
Cairns Hardware (Dahlsens Group)
10.2021 - 12.2023
Front Office Team Leader / Night Auditor
Crystalbrook Collection / Accor / Marriott
01.2018 - 10.2021
Cabin Supervisor/Cabin Crew
Emirates Airlines
02.2011 - 01.2018
Commercial Debt Collection
CBC (Collection Bureau of Columbus) Beijing Branch
01.2009 - 01.2011
Diploma - Accounting with Tax Electives - In Progress
Applied Education
Certificate IV - Accounting and Bookkeeping
TAFE
Post-graduate Certificate - Corporate Finance
University of Liverpool
Bachelor Degree - Economics Finance
Beijing Language and Culture University
AICM Foundation Scholarship - Credit Management
The Australian Institute of Credit Management (AICM)
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