Professional Summary
Overview
Work History
Education
Skills
Timeline

Kim Hanson

Cub Foods
OAKDALE,MN
10
years of professional experience

Highly experienced cashier who is hardworking, dependable and flexible in meeting the needs of customers in a fast-paced work environment.

Work History

Customer Service Representative

3 Years
Cub Foods | 04.2023 - 04.2026
  • Cashier
  • Customer Service Desk
  • Managed other cashiers
  • Closed front end for night
  • Refunds and exchanges
  • Resolved customer complaints and inquiries

Cashier Team Lead

6 Years 4 Months
Holiday Gas Station | 01.2016 - 05.2022
  • Supervised daily operations to ensure efficient cash handling and customer service.
  • Trained and mentored team members on register procedures and customer engagement techniques.
  • Implemented process improvements that enhanced transaction speed and reduced errors.
  • Managed inventory levels, ensuring adequate stock for gas station supplies and merchandise.
  • Processed daily paperwork and reconciled lottery sales
  • Resolved customer inquiries and complaints effectively, fostering positive relationships with patrons.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.

Education

Bachelor of Arts - Sociology

University of Wisconsin, Madison | Madison, WI

High School Diploma

Madison West HS | Madison, WI

Skills

Customer service
Active listening
Critical thinking
Data entry
Problem resolution
Relationship building
Prioritize multiple tasks efficiently

Timeline

Customer Service Representative

Cub Foods
04.2023 - 04.2026Read More

Cashier Team Lead

Holiday Gas Station
01.2016 - 05.2022Read More

University of Wisconsin, Madison

Bachelor of Arts from Sociology
Read More

Madison West HS

High School Diploma
Read More
Kim Hanson