KIM HARNESS
First American Financial Corporation
CORONA,CA
39
years of professional experience
1
Certification
Experienced senior Product Manager specializing in real estate data platforms. Collaborative team player with an ownership mentality and a track record of delivering strategic solutions, strong communication and project management skills, customer-focused mindset that drives go-to-market business growth.
Work History
Freelance – Product/ Project Manager Advisor
4 Months- Advise small businesses on go-to-market strategies and product launch plans to enhance market presence.
- Collaborate with development teams to clarify requirements for new and existing products, ensuring alignment with business goals.
- Create comprehensive sales toolkits that provide consistent messaging for internal and external stakeholders.
Principal Product Manager
10 Years 10 Months- Led product strategy, set priorities for new and existing products, and maintained the executive roadmap.
- Own product strategy and requirements prioritization while maintaining the executive product roadmap.
- Defined requirements and user stories, managed sprints and priorities, and oversaw product lifecycle from roadmap to launch.
- Defined requirements and user stories, managed sprints, priorities, and the full product lifecycle from roadmap to launch.
- Project-managed development teams of up to 20 while driving cross-functional collaboration.
- Collaborated with customers, operations, and development teams to clarify and validate design requirements for new and existing products, aligning solutions with business goals.
- Drive automation of title product innovation by identifying market needs, creating custom client solutions, and automating manual title and POS workflow.
- Analyzed feasibility and opportunities to grow platform capabilities using company-wide data sources and market research.
- Develop product pricing strategies and support sales initiatives.
- Collaborate with marketing teams to create product messaging and collateral.
- Developed comprehensive sales toolkits to ensure consistent messaging across communication channels.
- Led Agile Scrum ceremonies: (sprint planning, daily scrum/stand-up, sprint review, and sprint retrospective).
SR. PRODUCT MANAGER
3 Years 8 Months- Owned product roadmap and market strategy, driving growth and enhancements across real estate title product offerings.
- Defined product requirements through collaboration with clients, sales, and business stakeholders to align product features with market needs.
- Partnered with development teams through the Agile lifecycle to deliver features and manage priorities.
- Led workflow modeling, enhancement planning, test plan execution, and cross-team releases for complex projects, ensuring timely delivery of product updates.
- Supported product adoption through training, proposals/RFIs, release communications, and stakeholder presentations.
- Identified and escalated risks, driving solutions that maintained project momentum and minimized disruptions to product development.
SR. PROJECT ANALYST
2 Years 11 Months- Led development and QA for UI and XML platforms as Scrum Master.
- Managed mortgage servicing and originations projects, coordinating sprint plans to meet release deadlines.
- Facilitated Agile ceremonies, enhancing team collaboration through effective sprint reviews, retrospectives, and grooming sessions.
- Served as Scrum Master, leading development and QA for UI and XML platforms.
TECHNICAL INTEGRATION MANAGER
2 Years 11 Months- Led client integrations from development to production, partnering with customers, IT, and product teams.
- Developed implementation and integration documentation to facilitate new product launches.
- Coordinated multiple technical projects, tracking issues and progress to ensure timely cross-functional resolutions.
- Served as liaison across real estate data product offerings, marketing, implementation, and client services; provided technical sales support and relayed customer feedback.
CLIENT RELATIONSHIP MANAGER/ SALES COORDINATOR
7 Years 11 Months- Managed enterprise client relationships, delivered tailored real estate data solutions, and ensured timely support and service.
- Provided proactive customer account support, including usage and billing reporting and client communications to enable sales for National Accounts.
- Resolved technical, billing, and contract issues for web-based products, facilitating smooth client integration.
- Supported sales and executive leadership with contracts, reporting, special projects, and coordination of meetings and industry events/travel.
OFFICE ADMIN MARKETING COORDINATOR
2 Years 3 Months- Led broker program operations, training and coordinating conferences/tradeshows, implementing marketing initiatives, and fostering industry partnerships.
- Facilitated broker onboarding and application approvals, developed performance reporting, and executed targeted campaigns to enhance sales enablement.
- Led broker program operations, including training, conferences/tradeshows, marketing initiatives, and industry partnerships.
- Managed operational systems and vendor relationships, implementing process improvements to align with organizational growth and change.
RESTAURANT BACKGROUND
13 Years 6 Months- Cashier, Server, Hostess, Dishwasher, Bookkeeping
Education
- Emerging Leadership Certification
- Customer First Certified
- AI Online Courses (Coursera)
- Emerging Leadership Certification
- Customer First Certified
- GEO Gap Analysis
- Claremont College
- Mt. San Antonio College
- Orange Coast College (Business)
Skills
Product Management Agile Certified
SCRUM Master Certified
Agile Methodologies
Market Research
User story mapping
Agile practices
Product Analytics
B2B marketing strategies
Go-to-Market Planning
Certification
Emerging Leadership Certification, Customer First Certified
Timeline
Freelance – Product/ Project Manager Advisor
06.2026 - CurrentRead More
Principal Product Manager
First American Financial Corporation
09.2014 - 07.2025Read More
SR. PRODUCT MANAGER
CORELOGIC
12.2011 - 08.2015Read More
SR. PROJECT ANALYST
FIRST AMERICAN
12.2008 - 11.2011Read More
TECHNICAL INTEGRATION MANAGER
12.2008 - 11.2011Read More
CLIENT RELATIONSHIP MANAGER/ SALES COORDINATOR
01.2001 - 12.2008Read More
OFFICE ADMIN MARKETING COORDINATOR
123FUND.com
09.1998 - 12.2000Read More
RESTAURANT BACKGROUND
Marie's Pizza Place
06.1987 - 12.2000Read More
Eitwanda High School
Read More