Kim Hungerholt
Las Vegas,NV
Summary
Highly-qualified Housekeeping Supervisor offering 20+ years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs. Experienced in janitorial work. Motivates, trains and manages team to meet expectations every day. Knowledgeable about chemical handling, safety and cleaning procedures.
Overview
30
30
years of professional experience
Work History
Restaurant Manager/Bar Manager
Valley Vista Country Club
Kingman, United States
11.2015 - 02.2022
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused Events. Karaoke, Comedy Shows , Golf Tournaments
- Designed special drink and cocktail Based on Event.
- Reduced inventory costs 25% by evaluating and streamlining vendor selection process.
- Reduced inventory costs 27% in Restaurant by evaluating and Reducing Waste
- Implemented new drink policies, reducing over-pouring by 45%.
- I made sure all employees followed all Health Department and Liquor Laws.
- I did all Hiring and training of all employees..
- Purchased adequate quantities of food, beverages, equipment and supplies
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant
Housekeeping Supervisor
El Cortez Hotel And Casino
Las Vegas, Nevada
01.2001 - 11.2015
- Trained all new personnel to maximize quality of service and performance.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Completed schedules, shift reports and other business documentation.
- Maintained controls over expenses and inventory for optimal budget tracking.
- Increased employee performance through effective supervision and training.
- Communicated repair needs to maintenance staff.
- Placed orders for housekeeping supplies.
- Introduced new operational programs like incentives to increase company loyalty and reduce employee turnover.
- Implemented new cleaning processes and team strategies to reduce necessary man-hours.
Worksite Development Coordinator
Easter Seals Of Southern Nevada
Las Vegas, Nevada
02.1992 - 03.2001
- Trained Individuals with Disabilities to do Housekeeping Job Duties,
- Trained Certain individual's how to properly set up and Use different floor cleaners Shampooers, extractor's, buffers, polishers, and then properly disassemble and clean them.
- Implemented IEP for each Individual I trained and placed in job and checked with them to make sure they became successful
- Defined and integrated roles, responsibilities and processes for business team and data management organization.
- Partnered with business teams and IT personnel to align project goals with business strategy and define project milestones.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Saved $1000's by implementing cost-saving initiatives that addressed long-standing problems
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
Education
No Degree - Business Management
360 Training
Arizona2018
No Degree - Restaurant Management
360 Training
Arizona2015
No Degree - Hotel, Motel, And Restaurant Management
360 Training
Nevada2000
High School Diploma -
Valley High School
Las Vegas, NV06.1984
Skills
- Training and mentoring
- Floor equipment operations
- Performance improvements
- Team Building
- Staff Management
- Chemical handling
- Sorting and washing laundry
- Payroll understanding
- Cleaning bathrooms
- Cleaning and sanitation
- Maintenance scheduling
- Employee evaluations
- Budget administration
- Ordering cleaning supplies
- Inter-department collaboration
Timeline
Restaurant Manager/Bar Manager
Valley Vista Country Club
11.2015 - 02.2022
Housekeeping Supervisor
El Cortez Hotel And Casino
01.2001 - 11.2015
Worksite Development Coordinator
Easter Seals Of Southern Nevada
02.1992 - 03.2001
No Degree - Business Management
360 Training
No Degree - Restaurant Management
360 Training
No Degree - Hotel, Motel, And Restaurant Management
360 Training
High School Diploma -
Valley High School
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