- Float to all ED facilities within Novant Health NHRMC when needed
- Experience with meeting P.O.S a work shift
- Gathering correct data information from patients for billing of claims
- knowledge of knowing what insurance to file to prevent claim rejection
- Experience with working in other areas within PAS. Admitting, Central registration and SDS
- Explaining IMM/MOON forms for Medicare patients
- Epic knowledge pertaining to PAS
- Lead shift person
- Multitasking, having a sense for urgency
- All dues of front desk work
- Answering phone
- Scheduling
- Check out desk with learning coding for insurance
- Collection of copays
-Typing
- Collections
- Some knowledge of Medical insurance
- Customer service, Speaking with patients