Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kim Marcinczyk

Hartford,CT

Summary

Dynamic retail management professional with a robust history of transforming small businesses into thriving enterprises, notably at Decades. Excelled in operations management and relationship building, driving customer satisfaction and team efficiency. Proven expertise in local market understanding and social media marketing, achieving significant sales growth and operational excellence.

Overview

35
35
years of professional experience

Work History

Retail Store Owner

Decades
Boones Mill, VA
11.2008 - 11.2018

I ended up with a ten thousand square foot company. Full service home furnishings including period antiques furniture and assorted accessories. Also carried many new product manufactured products. I also attended professional design/ faux furnishings painting techniques.

I organized a well runner company

Looking to start a full service retail boutique.

Retail Store Owner

Obsessed With Style
Roanoke Va
11.2011 - 08.2018
  • Ran self employed full service retail boutique.
  • In charge of operational and management operations

Sales-associate/manager

Present Thyme Boutique
Roanoke, VA
11.2006 - 11.2007
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Recruited and hired new sales staff by coordinating advertisement of open positions and conducting interviews.
  • Built long-lasting relationships with key clients leading to an increase in referral business from satisfied customers.
  • Organized product displays to attract potential buyers and increase sales conversions.
  • Managed revenue by implementing customer client book.

Sales Associate/Manager

Perfect Boutique
West Hartford, CT
11.1995 - 11.2000
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Built long-lasting relationships with key clients leading to an increase in referral business from satisfied customers.
  • Maintained accurate records of all transactions, inventory movements, customer interactions allowing for data-driven decision-making and improved operational efficiency.
  • Recruited and hired new sales staff by coordinating advertisement of open positions and conducting interviews.
  • Became assistant manager dealt with:
  • Hiring training and firing staff
  • Hands on incoming orders
  • Became manager
  • Hands on management

Sales Associate

Pine Valley Golf Course
Southington, CT
11.1988 - 11.1993
  • Sales associate in pro shop
  • Golf clubs
  • Golf attire
  • Golf lessons
  • Sold everything dealing with golf

Cosmetic Counter Sales

Filenes Department Store
Meriden, CT
11.1987 - 11.1989

First cosmetic sales job

Met monthly sales goals

Applied products to customers

Excellent customer service

Product Quality Assurance

Received sales certifications

Highly productive associate

Built customer service relationships

Full Time Time Health Giver

Father Critically Ill
Plainville, CT
11.2018 - 12.2022

I sold my two businesses and changed my whole life. I did this so my father would be able to pass away at home not in a hospital. Since I would not have had the opportunity in life without my parents. I figured life would be better if I followed my heart.

Education

Bs - Psychology

Eastern Connecticut State University
Willimantic, CT
05.1993

Skills

  • Store operations
  • Local market understanding
  • Social Media Marketing
  • Employee Scheduling
  • Small business operations
  • Relationship Building

Timeline

Full Time Time Health Giver

Father Critically Ill
11.2018 - 12.2022

Retail Store Owner

Obsessed With Style
11.2011 - 08.2018

Retail Store Owner

Decades
11.2008 - 11.2018

Sales-associate/manager

Present Thyme Boutique
11.2006 - 11.2007

Sales Associate/Manager

Perfect Boutique
11.1995 - 11.2000

Sales Associate

Pine Valley Golf Course
11.1988 - 11.1993

Cosmetic Counter Sales

Filenes Department Store
11.1987 - 11.1989

Bs - Psychology

Eastern Connecticut State University
Kim Marcinczyk