Kim Matzen
Wichiat
Summary
Life enrichment professional with background in designing and implementing engaging activities for various populations. Known for collaborative team efforts and achieving impactful results in program execution. Reliable and adaptable, excelling in creative program development and effective communication.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Marketing Manager
Heritage Roofing & Exteriors LLC.
03.2023 - 08.2023
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Managed social media accounts for optimal audience engagement and increased online presence.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
- Collaborated with cross-functional teams to ensure consistent branding across all company touchpoints and communications channels.
- Organized successful trade show exhibits, showcasing products or services effectively to potential customers or partners.
Receptionist, Account Services Lead
Berkshire Hathaway Home Services Pen Fed Realty
11.2021 - 02.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Managed and inputted Real Estate Agent's listings
- Audited buyers/sellers contracts
Rural Mail Carrier
United States Postal Service, USPS
12.2015 - 08.2020
- Developed strong relationships with rural customers through consistent communication and exceptional service quality.
- Utilized USPS technology tools effectively to track packages accurately throughout the delivery process.
- Achieved high levels of accuracy in mail sorting and delivery by consistently double-checking addresses and package labels.
- Handled sensitive materials confidentially, protecting customer privacy and meeting USPS guidelines for secure mailing practices.
- Adhered to all postal regulations while delivering mail, upholding the USPS standard of professionalism.
- Organized mail ahead of delivery runs for correct routing.
Data Integrity Analyst
Via Christi
06.2013 - 12.2014
- Enhanced data accuracy by implementing new validation processes and procedures.
- Identified areas for improvement in existing workflows, leading to reduced errors and faster turnaround times.
- Conducted regular audits to ensure ongoing compliance with industry standards and best practices.
- Improved interdepartmental communication by establishing clear protocols for data sharing and access.
- Streamlined data management systems for increased efficiency and improved decisionmaking.
- Added, removed and updated permanent records.
- Resolved data discrepancies through diligent research and cross-referencing of multiple sources.
- Checked legacy systems for redundancies and performed merges, unmerges and other types of corrects to resolve issues.
Education
Bachelor of Science - Health Services Management & Community Development
Wichita State University
Wichita, KS05-2013
Skills
- Creative Direction
- Data Entry
- Organization skills
- Time Management
- Compassionate
- Dementia and Alzheimer's knowledge
- Reliable team player
- Patient Care
- Vital signs monitoring
- Personal Hygiene Assistance
Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Certified Medication Aide (CMA) - State Health Departments or Board of Nursing.
- Certified Home Health Aide (CHHA) - National Association for Home Care & Hospice.
Credential number: 271307
Timeline
Marketing Manager
Heritage Roofing & Exteriors LLC.
03.2023 - 08.2023
Receptionist, Account Services Lead
Berkshire Hathaway Home Services Pen Fed Realty
11.2021 - 02.2023
Rural Mail Carrier
United States Postal Service, USPS
12.2015 - 08.2020
Data Integrity Analyst
Via Christi
06.2013 - 12.2014
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Certified Medication Aide (CMA) - State Health Departments or Board of Nursing.
- Certified Home Health Aide (CHHA) - National Association for Home Care & Hospice.
Credential number: 271307
Bachelor of Science - Health Services Management & Community Development
Wichita State University
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