Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Ramp Agent
Delta
Atlanta, GA
01.2024 - Current
Followed safety procedures such as using reflective gear while working on the ramp.
Handled passenger luggage in accordance with safety and privacy protocols.
Managed baggage sorting and routing to correct flights and baggage claim areas.
Worked in various weather conditions to ensure continuous airport operations.
Customer Service Agent
Hallmark Aviation
Atlanta, GA
08.2022 - 12.2023
Experience working with Copa Airlines and Turkish Airlines
Passenger check-in and boarding
Senior Baggage Agent for Turkish Airlines
Handling Aircraft Arrival
Jetbridge Operation
Experience with using Worldtracer, CSS, and Quick Check-In
Sales Associate
Staples
Peachtree City, GA
05.2021 - 03.2022
Helped customers find specific products, answered questions and offered product advice.
Inventory Management
Operated register, handled cash and processed credit card transactions.
Animal Care Volunteer
Cherokee Humane Society
Woodstock, GA
10.2016 - 11.2016
Provided stress relief by tending to dogs and cats