Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kim Palatino

Springfield,MA

Summary

Dynamic CDL Instructor with a proven track record at PVTA/SATCo, enhancing student retention through personalized coaching and effective evaluations. Skilled in defensive driving techniques and fostering a supportive learning environment, I empower future drivers to excel while ensuring compliance with DOT regulations. Committed to developing innovative instructional materials that meet industry standards.

Qualified with solid background in providing comprehensive CDL training. Successfully trained numerous students, ensuring they meet all state and federal regulations for commercial driving. Demonstrated ability to effectively communicate safety protocols and driving techniques, fostering supportive learning environment.

CDL training professional well-versed in delivering high-quality instructional programs for aspiring commercial drivers. Proven track record in mentoring students through practical and theoretical aspects of CDL training, ensuring thorough preparation for licensure. Known for strong team collaboration skills and adaptability to changing training needs, bringing reliability and precision to every task.

Overview

34
34
years of professional experience
1
1
Certification

Work History

CDL Instructor

PVTA/SATCo
02.2024 - Current
  • Provided constructive feedback on driving skills, helping students improve their performance and progress towards CDL certification.
  • Increased student retention rates by providing ongoing support and guidance throughout the certification journey, ensuring each individual reached their full potential.
  • Boosted trainee confidence by offering personalized coaching and support throughout the learning process.
  • Conducted regular evaluations of training equipment, ensuring proper maintenance and functionality for optimal learning experiences.
  • Assisted in the development of new instructional materials tailored to meet evolving industry standards and requirements.
  • Established clear expectations for student conduct during training sessions, promoting responsible behavior among future professional drivers.
  • Facilitated group discussions about safe driving practices, encouraging students to share experiences and learn from one another's perspectives.
  • Developed creative learning activities that engage all types of learners.
  • Improved student comprehension by incorporating hands-on activities and real-world examples in lessons.

Transit Bus Operator

PVTA/VATCo
04.2022 - 02.2024
  • Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
  • Operated with safety and skill to avoid accidents and delays.
  • Provided passenger assistance, collected fares and offered schedule and route information.
  • Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
  • Enhanced passenger satisfaction by providing timely and efficient transportation services.
  • Resolved conflicts among passengers calmly and efficiently, maintaining a safe environment for all riders throughout their journey.
  • Fostered a positive environment by participating in activities, sharing knowledge with colleagues, and maintaining a respectful attitude toward all passengers and coworkers.
  • Assisted new operators in learning routes effectively through mentoring programs or ride-along sessions.
  • Improved on-time performance by effectively navigating traffic conditions and adjusting routes as necessary.
  • Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
  • Provided information about routes, destinations and timelines to inform passengers.
  • Followed company policies and procedures and maintained compliance with standards.
  • Followed all relevant schedules for routes and arrivals.
  • Aided passengers with disabilities or special needs.

Certified CDL Instructor

Tri-State CDL Training Center
08.2018 - 03.2022
  • Served as a mentor to other instructors, sharing expertise and advice based on years of successful CDL training experience.
  • Boosted trainee confidence by offering personalized coaching and support throughout the learning process.
  • Provided constructive feedback on driving skills, helping students improve their performance and progress towards CDL certification.
  • Improved student comprehension by incorporating hands-on activities and real-world examples in lessons.
  • Demonstrated commitment to continuous improvement by actively seeking feedback from students regarding course content and delivery methods.
  • Implemented innovative teaching strategies that catered to various learning styles while maintaining consistency across course offerings.

CDL Class A Driver/ President

J.Ro.P Enterprises Inc.
06.2001 - 06.2018
  • Developed strong relationships with clients through excellent communication skills and professional demeanor.
  • Conducted pre-trip and post-trip inspections to insure the vehicles were in DOT compliance
  • Maneuvered equipment expertly and safely in areas with obstacles and limited space without injury or damage to equipment or product.
  • Increased customer satisfaction by providing exceptional service during pickup and delivery interactions.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Enhanced delivery efficiency by planning and executing optimal routes for daily transportation assignments.
  • Ensured vehicle safety with regular maintenance checks, resulting in reduced breakdowns and increased reliability.
  • Maintained accurate drivers logs to ensure compliance with state and federal regulations.
  • Maintained records and filed IFTA, IRP, and other Company taxes.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Assisted with accounts payable and receivable.
  • Maintained timely deliveries by effectively managing schedules and prioritizing tasks according to client needs.
  • Contributed to a safe working environment by adhering to federal regulations and company policies at all times.

Paraprofessional/Substitute Teacher, K-5

City of Springfield
09.1991 - 06.2001
  • Improved classroom management by consistently enforcing rules and maintaining a structured environment.
  • Assisted lead teachers in preparing materials for instructional use, streamlining daily tasks while promoting efficiency.
  • Contributed to a safe learning environment, monitoring students during non-instructional times and addressing any concerns or issues promptly.
  • Assisted in the implementation of behavior management strategies, reducing disruptions and fostering a positive learning atmosphere.
  • Increased student engagement by incorporating hands-on activities and group projects into daily lessons.
  • Provided one-on-one tutoring, enabling struggling students to improve their understanding of course content.
  • Evaluated student performance through regular assessments, providing feedback and guidance for improvement.
  • Facilitated small group instruction, allowing for targeted support and personalized attention to address specific academic needs.
  • Collaborated with Special Education staff to develop individualized education plans.
  • Attended professional workshops related to students needs
  • Developed creative learning activities that engage all types of learners.
  • Substitute Teacher for K-5 classrooms including Gym, Music, Science, and computer classes.

Education

GED -

Greenfield Community College
Greenfield, MA

Class A

NETTTS
Somers, CT

Early Childhood Care And Education

Springfield Technical Community College
Springfield, MA

Skills

  • Defensive driving techniques
  • Vehicle inspection proficiency
  • Accident prevention strategies
  • Emergency procedures training
  • Federal motor carrier safety regulations familiarity
  • Strong leadership
  • Fuel-efficient driving strategies
  • Pre-trip inspection mastery
  • Backing maneuvers instruction
  • Passenger endorsement training
  • Air brake systems
  • Speed and space management
  • Proper turning methods
  • Traffic law expertise
  • Skill development
  • Student records
  • Basic vehicle inspection
  • Vehicle maintenance
  • Driver's license requirements
  • DOT regulations
  • Driving demonstration
  • Basic vehicle safety
  • Traffic law mastery
  • State driving requirements
  • Written evaluations
  • Safe driving procedures
  • Student observation

Certification

  • Certified Massachusetts CDL Instructor
  • Transit Ambassador Instructor
  • Smith System Instructor

Timeline

CDL Instructor

PVTA/SATCo
02.2024 - Current

Transit Bus Operator

PVTA/VATCo
04.2022 - 02.2024

Certified CDL Instructor

Tri-State CDL Training Center
08.2018 - 03.2022

CDL Class A Driver/ President

J.Ro.P Enterprises Inc.
06.2001 - 06.2018

Paraprofessional/Substitute Teacher, K-5

City of Springfield
09.1991 - 06.2001

GED -

Greenfield Community College

Class A

NETTTS

Early Childhood Care And Education

Springfield Technical Community College

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Kim Palatino