Kim Peralta
Woodside
Summary
- Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
- Friendly professional with many years of experience working as welcoming and inviting presence at high-end hotels and apartment buildings. Enthusiastic and helpful customer support staff member catering to specific needs and enhancing overall experiences.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work History
Front Desk Receptionist /Restaurant Server
Lobster Place
New York
05.2024 - Current
- Greeted and seated customers promptly in a busy dining environment.
- Served food and beverages efficiently, ensuring customer satisfaction at all times.
- Assisted with menu knowledge, providing recommendations to enhance customer experience
- Scheduled appointments and coordinated reservations for dining and events.
- Monitored building access through the front desk security.
- Answered phone calls, providing information about products and services offered.
- Enforced building policies to ensure safety and comfort for all occupants.
Education
Bachelor of Science - Hotel, Motel, And Restaurant Management
Panpacific University Of The Philippines
Pangasinan, PH 10.2009 - 10.2013
Skills
- Customer service
- Team collaboration
- Cleanliness standards
- Positive and professional
- Service prioritization
- Performance improvement
- Multitasking and organization
- Effective communication
- Communication skills
- Guest relations
Timeline
Front Desk Receptionist /Restaurant Server
Lobster Place
05.2024 - Current
Bachelor of Science - Hotel, Motel, And Restaurant Management
Panpacific University Of The Philippines
10.2009 - 10.2013