Kim Perrino

• Made over $400,00 in first year after starting company .
• Conducted target market research to scope out industry competition and identify advantageous trends
• Used print strategies such as newspaper ads, business catalogs and marketing brochures to bring in and capture new customer business.
• Promoted business via social media to generate leads and maximize brand identity
• Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
• Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
• Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
• Determined best courses of action for company based on regional market trends and demands.
• Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.

.

• Made over $650.00 in first year after starting company .
• Conducted target market research to scope out industry competition and identify advantageous trends
• Used print strategies such as newspaper ads, business catalogs and marketing brochures to bring in and capture new customer business.
• Promoted business via social media to generate leads and maximize brand identity
• Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
• Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
• Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
• Determined best courses of action for company based on regional market trends and demands.
• Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business

• Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances.
• Set schedules for 30-40 staff by planning and designating shifts and hours.
• Limited portion sizes and used garnishes to control food costs.
• Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements.
• Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.

• Training Store Manager-all new assistant managers in the district and all shift supervisors were certified through my train store
• Managed newly-formed Holding Department which oversaw account sales, marketing, insurance and credit sales, rental, and towing, and customer satisfaction.
• Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
• Developed and strengthened high-performance sales team
• Upheld company policies and implemented standards fairly.
• Coached hundreds of sales associates in product specifications, sales incentives and selling techniques, increasing customer satisfaction ratings
• Maintained extensive knowledge of company products and services.
• Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
• Answered questions about store policies and concerns to support positive customer experiences.
• Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.