Kim Powell
St. Louis,Missouri
Summary
Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills. Self-directed with adaptability to meet changing operational needs. Energetic and resourceful professional proficient in program management and team leadership. Innate sales abilities and customer service skills.
Overview
25
25
years of professional experience
Work History
Branch Manager
Lend Nation
01.1998 - Current
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Maintained friendly and professional customer interactions.
- Forecasted trends and recommended improvements based on financial risk analyses.
- Resolved various issues impacting sales management and business operations.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Engaged employees in business processes with positive motivational techniques.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
Education
High School Diploma -
Jennings Senior High School
St Louis, MOSkills
- Adobe Systems Adobe Acrobat
- Cash Handling
- Microsoft Office
- Goals and Performance
- microsoft Sharepoint
- Microsoft Outlook
- Prepaid Debit Cards
- Staff Management
- Staff Training
- Western Union
- Staff Supervision
- Customer Service
- Staff Management
- Excellent Time Management Skills
- Team Player
- Loans
- Collections
Timeline
Branch Manager
Lend Nation
01.1998 - Current
High School Diploma -
Jennings Senior High School
Similar Profiles
Ashleigh ManleyAshleigh Manley
Assistant Customer Service Manager at Lend NationAssistant Customer Service Manager at Lend Nation
Kimberly McWhorterKimberly McWhorter
Customer Service Representative at Lend NationCustomer Service Representative at Lend Nation
Alyssa BoadwayAlyssa Boadway
Branch Manager at Lend NationBranch Manager at Lend Nation
Angelica JohnsonAngelica Johnson
Loan Officer at Lend NationLoan Officer at Lend Nation
Joshua SteinhublJoshua Steinhubl
Total Rewards & Analytics Intern at Reinsurance Group of AmericaTotal Rewards & Analytics Intern at Reinsurance Group of America