Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
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Kim Smith

Enterprise

Summary

Seasoned District Manager with experience directing company assets and developing team members. Forward-thinking when coaching and cross-training employees for future growth. Successful track record overhauling operations to improve profitability and reduce staff turnover. Dedicated District Manager with extensive experience directing operations, sales and staffing for numerous locations throughout area. Excellent record of success driving improvements and elevating public profile for brand resulting in increased revenue. Team leader with success guiding, coaching and motivating employees.

Overview

19
19
years of professional experience
1
1
Certification

Work History

District Manager

World Finance
Enterprise
12.2006 - Current
  • Led district operations to improve efficiency and customer satisfaction.
  • Supervised staff performance and provided constructive feedback for improvement.
  • Facilitated regular meetings to align team goals and encourage collaboration among managers.
  • Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
  • Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
  • Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
  • Resolved customer complaints quickly and effectively while maintaining a high level of customer service satisfaction.
  • Worked with direct reports to develop and implement action plans, improving operating results.
  • Ensured that all stores met their monthly targets by providing guidance and support as needed.
  • Analyzed financial data for each store in the district to identify areas of improvement or growth potentials.
  • Regularly communicated updates regarding changes in corporate policies or procedures down through store level employees.
  • Mentored team members by demonstrating best practices for sales and customer service.
  • Identified and developed top talent to promote performance-oriented culture.
  • Collaborated with other departments such as marketing, human resources, finance, to achieve goals set by upper management.
  • Coached, developed and motivated team to achieve revenue goals.

Education

College Prep

Eufaula High School
Eufaula, AL
05-1988

Business Management

Auburn University At Montgomery
Montgomery, AL

Skills

  • Performance management
  • Financial analysis
  • Customer complaint resolution
  • Team coaching
  • Policy compliance
  • Relationship management

Accomplishments

leadership** for operational performance across state, regional, and company-wide metrics.
- Achieved **top-tier performance ratings** in all operational areas, outperforming peers at state, regional, and national levels.
- Recognized as a **company-wide leader**, finishing among the highest-performing managers in operational excellence and team results.
- Led teams to achieve **top company rankings** in key performance indicators, demonstrating strong leadership and operational expertise across multiple regions.
- Drove operational initiatives that resulted in **placement within the top 20% of all company leaders** for performance and results.

Certification

- **Certified Tax Preparer**

Issued by: Crosslink

2007 - 2025

- **Notary Public**

Issued by: State of Alabama

- **Credit Life Insurance License**

Issued by: Alabama State Banking Department

2006 - 2025

- **Accident & Health (A&H) Insurance License**

Issued by: Alabama State Banking Department

2006 - 2025

- **Personal Property Insurance License**

Issued by: Alabama State Banking Department

2006 - 2025

- **Vehicle Single Interest (VSI) Insurance Certification**

Issued by: Alabama State Banking Department

2006 - 2025

- **Involuntary Unemployment Insurance (IUI) Certification**

Issued by: Alabama State Banking Department

2006 - 2025

- **Uninsured Motorist Coverage (UMC) Certification**

Alabama State Banking Department

2006 - 2025

References

References available upon request.

Timeline

District Manager

World Finance
12.2006 - Current

College Prep

Eufaula High School

Business Management

Auburn University At Montgomery