Experienced insurance professional with 25 years of experience handling litigation and large loss, as well as complex coverage claims.
Overview
28
28
years of professional experience
Work History
Large Loss Adjuster
National General Insurance Company
Winston-Salem, NC
03.2020 - Current
Responsible for the review of coverage, liability and damages on the most complex bodily injury claims with severe injury triggers and policy limits of $250,000 and greater.
Addresses the most complex coverage issues.
Responsible for the evaluation and settlement of high value, high risk and high complexity claims.
Ensures excellent litigation handling with defense counsel on large loss cases.
Negotiate and settle claims according to information presented through reports, research and data verification.
Large Loss Lite Adjuster
National General Insurance Company
Winston-Salem, NC
12.2018 - 03.2020
Reviewed coverage, liability and damages on complex cases.
Negotiated settlements with claimants, attorneys and other parties.
Handled rejected tender cases.
Senior Claims Examiner
National General Insurance Company
Winston-Salem, NC
09.1999 - 12.2018
Responsible for handling high exposure and complex losses.
Review claim for accuracy and completion with regard to investigation into facts of loss, coverage and liability, settlement value, settlement options and plan of action.
Assist in training, developing and mentoring of Claim Representatives, along with acting as subject matter expert in the handling of complex and/or legal claim issues.
Bodily Injury Claims Adjuster
Sentry Insurance
Westford, MA
12.1995 - 09.1999
Investigate, evaluate and settle claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to contribute to a reduced loss ratio.
Evaluated and processed bodily injury claims according to company guidelines.
Education
Bachelor of Science - Legal Studies
University of Massachusetts - Lowell
Lowell, MA
06-1993
Skills
Complex Problem Solving
Judgment and Decision Making
Critical Thinking
Organizational and Time Management
Strong negotiation skills
Professional verbal and written communication skills
Effective leadership and mentoring skills
Timeline
Large Loss Adjuster
National General Insurance Company
03.2020 - Current
Large Loss Lite Adjuster
National General Insurance Company
12.2018 - 03.2020
Senior Claims Examiner
National General Insurance Company
09.1999 - 12.2018
Bodily Injury Claims Adjuster
Sentry Insurance
12.1995 - 09.1999
Bachelor of Science - Legal Studies
University of Massachusetts - Lowell
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