Kim Tran
Hospitality
Centennial,CO
Summary
Experienced with managing front-of-house operations to ensure seamless guest experiences. Utilizes effective communication and organizational skills to lead teams. Track record of fostering positive work environment and resolving conflicts efficiently.
Overview
11
11
years of professional experience
Work History
Front of House Manager
Cherry Village Asian Grill
02.2018 - Current
- Recruiting and hiring
- Scheduling
- Onboarding and Training
- Cashiering
- Hosting/Serving
- Managed cash handling
- Customer service and conflict management
Warehouse Supervisor
Catering By Design
03.2023 - 06.2024
- Inventory management
- Overseeing day-to-day event operations
- Onboarding and training
- Maintaining cleanliness within the warehouse
- Delegated tasks for efficient time management and organization
Receptionist
Hair and Nails Etc.
01.2015 - 01.2018
- Confirming clients and technicians with appointments for the day
- Greeting clients
- Cashiering
- Managed cash handling
- Scheduling appointments
- Maintaining the shop with supplies at every station
Education
Bachelor of Science - Events and Meeting Management, Business
Metropolitan State University of Denver
Denver, CO12-2022
Skills
- Customer service
- Multi-tasking
- Organization
- Time management
- Attention to detail
- Adaptability
- Computer skills
- Communication/Collaboration
- Fluent in Vietnamese/English
Timeline
Warehouse Supervisor
Catering By Design
03.2023 - 06.2024
Front of House Manager
Cherry Village Asian Grill
02.2018 - Current
Receptionist
Hair and Nails Etc.
01.2015 - 01.2018
Bachelor of Science - Events and Meeting Management, Business
Metropolitan State University of Denver