Kim Vasa
Code 3 Pool Service
Weston,NE
13
years of professional experience
Results-driven office assistant skilled in customer service and appointment management. Proven ability to foster team collaboration and optimize workflow. Committed to delivering positive customer experiences and supporting operational success.
Work History
Office Assistant/ Pool Tech
3 Months- Managed scheduling and appointment coordination for service technicians.
- Assisted in maintaining inventory of pool supplies and equipment.
- Processed customer inquiries via phone and email, ensuring timely responses.
- Supported office operations by organizing documentation and filing systems.
Director of Recruiting
3 Years- Developed a diverse candidate pipeline through effective sourcing on ZipRecruiter and Indeed looking for a Sales role in different locations for a our team members to work in.
- Cultivated strong relationships with candidates to identify optimal placements.
- Organized and coordinated Zoom interviews to streamline candidate selection process.
- Assisted candidates through licensing and engaged in team events.
Respite Care Provider/ Job Coach
10 Months- Provided compassionate care and support to individuals with disabilities in group home setting or day center.
- Assisted patients with personal hygiene tasks, promoting dignity and wellbeing.
- Assisted individuals in identifying career goals and developing job search.
- Developed and maintained relationships with community resources to support job coaching.
Dental Benefits Representative
1 Year- Facilitated benefits verification for providers to ensure insurance coverage.
- Back to back phone calls handling dental insurance issues.
Education
Bachelor of Science - Human Relations
Skills
Customer service
Positive attitude
Data entry
Relationship/ Team building
Multi-line phone proficiency
Accomplishments
- With my assistance in adding teammates to the team, my Boss went from Regional Director to Agency Owner within a year.
- I earned trips by hitting quota for quarter by getting individuals hired within time frame.
Timeline
Office Assistant/ Pool Tech
Code 3 Pool Service
02.2026 - 05.2026Read More
Director of Recruiting
Futura Security Group
02.2021 - 02.2024Read More
Respite Care Provider/ Job Coach
ILC
10.2014 - 08.2015Read More
Dental Benefits Representative
Ameritas
10.2013 - 10.2014Read More
Doane College
Bachelor of Science from Human Relations
Read More