Samantha Hilley
litigation Examiner
Macon,GA
Summary
Self Driven, outgoing claims examiner with over 9 years of auto insurance claims experience, including 5 years of litigation resolution practice
Fully knowledgeable in claims coverage reviews, evaluations, negotiations, mediations and settlements. Familiar with third party Bi claims and UM/UIM claims
Recognized for outstanding results communication skills, leadership and ability to develop strong working relationships
Self motivated and goal oriented in an intense and demanding environment
Overview
9
9
years of professional experience
Work History
Litigation Specialist
Geico
06.2015 - Current
- Holds current adjuster license in Ga. and La. and Sc, Handles claims in multiple states
- Adjusts a wide variety of claims, ranging from unrepresented claimants to files with complex coverage issues in litigation
- Maintains an average rating of 4 of 5.
Telephone Adjuster II
Geico
06.2015 - Current
- Examined claims forms and other records to determine insurance coverage.
- Analyzed information gathered by investigations to report findings and recommendations.
- Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
- Investigated and assessed damage to property and reviewed property damage estimates.
- Maintained a pending diary or 165 to 200
- Experience in handling claims in Georgia, South Carolina and Louisiana
Education
Bachelor of Business Management - Business Administration And Management
University of North Georgia
Dahlonega, GA12.2013
Skills
- Claims Adjusting and Litigation
- Customer Service
- Computer Literacy
- Communication
- Problem Solving
- Negotiation / Mediations
- Leadership
- Time Management
- Analytical Skills
- Conflict Resolution
Timeline
Litigation Specialist
Geico
06.2015 - Current
Telephone Adjuster II
Geico
06.2015 - Current
Bachelor of Business Management - Business Administration And Management
University of North Georgia
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