Kim White
Charlotte,NC
Summary
Personable and dedicated Administrative Assistant with extensive experience in optimizing productivity, efficiency, managing projects and taking initiative. Leveraging my skills within various environments such as administrative task, customer service leadership, case management and data entry. Solid team player with exceptional track record in identifying, securing and establishing rapport. Motivated to contribute to a company's success with willingness to lead and grow.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Wells Fargo
Charlotte, NC
06.2022 - Current
- Provided administrative support to the Consumer & Small Business Banking Escalated Complaints Management Services
- Calendar Management: Maintained and organized direct managers calendar, schedules, voicemail, emails and meetings
- Account Strategy: Gauge billing documents and other data for accuracy and completeness, acquiring missing or correct data when necessary
- Travel Management: Arranged and scheduled domestic or international travel accommodations
- Developed and maintained a positive work environment with a willingness to help other high-level executives with rapidly growing teams across the U.S.
- Operations Management: Serve as a first point of contact with HR functions such as onboarding new hires. Ensuring things run smoothly from interviews to first day set up
Administrative Assistant
TDB Communications
Remote
04.2021 - 06.2022
- Maximized efficiency and streamlining workflows to ensure business operations run smooth for a team of 40+ provider enrollment specialist
- Scheduled daily virtual team meetings and organized employee's schedules
- Processed regularly expense and new hire equipment orders
- Creative director for quarterly meetings for recognition, team building and anniversaries
- Provide high level of communication through phone calls or emails with business partners
Provider Enrollment Analyst Lead
TDB Communications
Remote
09.2019 - 04.2021
- Established open and professional relationships with team members which helped resolve issues and conflicts quickly.
- Trained and mentored staff on procedures, compliance requirements and collections techniques
- Conducted performance reviews and implemented improvement plans
- Helped employees with day-to-day work, managed workflow and complex problems by applying motivational and analytical strategies
- Maintained provider enrollments in Medicare and Medicaid across all states. Ensuring records contained required signatures by closely reviewing documents
- Act as a liaison and primary point of contact with internal colleagues and provides throughout enrollment process
Front-End Team Lead
Walmart
Burlington, NJ
07.2017 - 09.2019
- Responsible for being manager on duty for a team of 8-10 employees each shift
- Delegated work based on shift availability, requirements, individual strengths and unique training
- Managed opening and closing procedures and risk policies by reconciling sale records, preparing daily deposits, management paperwork
- High level of customer service support by using awareness, attention to detail and integrity
Education
Bachelor of Science - Accounting
Western Governors University - Online
05-2025
Data Analytics Certification -
Google
01-2024
Skills
Soft Skills:
- Calendar Management
- Risk Management
- Onboarding
- Project Management
- Customer Centricity
- Operations Management
- Communication
- Travel Arrangements
- Corporate and Retail Leadership
- Problem Solving
- Organization
Technical Skills:
- Microsoft Office Suite
- Concur
- CICS
- Adobe
Timeline
Administrative Assistant
Wells Fargo
06.2022 - Current
Administrative Assistant
TDB Communications
04.2021 - 06.2022
Provider Enrollment Analyst Lead
TDB Communications
09.2019 - 04.2021
Front-End Team Lead
Walmart
07.2017 - 09.2019
Bachelor of Science - Accounting
Western Governors University - Online
Data Analytics Certification -
Google
Similar Profiles
PATRICIA M. SCHERERPATRICIA M. SCHERER
Regional Bank Private Banker II at Wells Fargo Bank / Wells Fargo AdvisorsRegional Bank Private Banker II at Wells Fargo Bank / Wells Fargo Advisors
Andrew S. HollenbachAndrew S. Hollenbach
Collateral Valuation Analysis at Wells Fargo Home Mortgage and Wells Fargo Bank NACollateral Valuation Analysis at Wells Fargo Home Mortgage and Wells Fargo Bank NA
Laxmikanth ChittampallyLaxmikanth Chittampally
Senior Operational Processor at Wells Fargo India Solution PVT Ltd, Wells FargoSenior Operational Processor at Wells Fargo India Solution PVT Ltd, Wells Fargo
Mayank OberoiMayank Oberoi
Financial Accounting Associate/ Alteryx SME at Wells Fargo International Solutions Private LTD (Wells Fargo)Financial Accounting Associate/ Alteryx SME at Wells Fargo International Solutions Private LTD (Wells Fargo)
Anthony MooreAnthony Moore
IT Site Lead/Event Livestream Coordinator at BallertvIT Site Lead/Event Livestream Coordinator at Ballertv