KIMANI GEORGE
Upper Marlboro,MD
Summary
Highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Park Lead
Funbox
Bowie, MD
11.2025 - 10.2026
- Led daily park operations, coordinating staff coverage to ensure optimal guest experience during peak periods.
- Delivered professional customer service by answering guest questions and resolving concerns effectively.
- Train and guide new team members on customer service, safety, and park procedures.
- Monitored guest activity and enforced park policies, addressing escalated situations with professionalism.
- Maintained cleanliness of park areas to enhance guest experience., organized, and welcoming environment for customers.
T-Mobile Sales Representative
Verge Mobile
Bowie, MD
11.2024 - 04.2025
- Developed customer relationships by assessing needs and recommending tailored products and services.
- Guided customers through mobile device, plan, and accessory selections to enhance purchasing decisions.
- Built customer relationships by identifying needs and recommending appropriate products and services.
- Identified upselling opportunities for additional products and services while ensuring a positive customer experience.
- Processed sales transactions accurately using POS systems and maintained merchandising standards.
Education
Charles Herbert Flowers
Springdale , MdSkills
- Park operations
- POS systems
- Revenue generation
- Safety compliance
- Relationship building
- Team leadership
- Organizational skills
- Customer service
- Problem solving
- Retail merchandising
- Sales transactions
- Cash handling
- Active listening
- Good Telephone Etiquette
- Guest safety
- Conflict resolution
Timeline
Park Lead
Funbox
11.2025 - 10.2026
T-Mobile Sales Representative
Verge Mobile
11.2024 - 04.2025
Charles Herbert Flowers