Kimani Kinuthia
Rochester
Summary
Motivated and customer-focused collegiate student seeking experience. Familiar with interacting with customers directly, resolving issues efficiently, and ensuring satisfaction. Comfortable in fast-paced, high-pressure situations while maintaining professionalism and attention to detail. Looking forward to applying these skills to the real world.
Overview
4
4
years of professional experience
Work History
Lifeguard
EXOS
Rochester
10.2025 - Current
- Head guard position
- Responding promptly to emergencies, providing first aid and rescue support
- Communicating effectively with team members about daily operations and emergencies
- Assisting in organizing recreational activities and events for patrons
Crew Member
Dunkin' Donuts
Rochester
06.2022 - 02.2025
- Prepared foods and beverages in a timely manner, including during rushes
- Maintained high levels of cleanliness and safety
- Balanced cash drawers at end of shifts to ensure accuracy in financial reporting.
- Stayed courteous and professional for all customers
Education
Some College (No Degree) -
Monroe Community College
Rochester, NY03-2026
Skills
- Customer service
- Team collaboration
- Conflict resolution
- Problem solving
- Time management
- Effective communication
- Flexible
Languages
Spanish
Professional
Swahili
Limited
Timeline
Lifeguard
EXOS
10.2025 - Current
Crew Member
Dunkin' Donuts
06.2022 - 02.2025
Some College (No Degree) -
Monroe Community College