Kimani Malcolm
Jacksonville,FL
Summary
I am a Compassionate and detail-oriented CNA with experience at West Side Oaks Rehabilitation and Nursing Centre, skilled in vital signs monitoring and patient care. Proven ability to enhance patient comfort and dignity while adhering to HIPAA compliance. A reliable team player, adept at problem-solving and fostering effective communication with patients and families. Available immediatley.
Overview
7
7
years of professional experience
Work History
CNA
West Side Oaks Rehabilitation and Nursing Centre
Jacksonville, FL
06.2025 - Current
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and orderliness of patient rooms and common areas.
- Supported nursing team in implementing care plans for diverse patient needs.
- Communicated effectively with patients and families regarding care procedures.
- Documented patient progress accurately in electronic health record systems.
- Adhered to safety protocols and infection control measures consistently.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Sales Associate
Target Coorperation
Jacksonville, FL
03.2023 - 06.2025
- Assisted customers in locating products and provided product knowledge to enhance shopping experience.
- Managed inventory levels, ensuring optimal stock availability and reducing out-of-stock occurrences.
- Collaborated with team members to maintain store presentation standards and promote seasonal merchandise effectively.
- Executed cash register operations, accurately processing transactions and providing exceptional customer service.
- Trained new associates on company policies, procedures, and best practices for sales techniques and customer engagement.
- Analyzed sales data to identify trends, contributing to strategy development for promotional activities and merchandising layouts.
- Resolved customer inquiries and complaints promptly, enhancing overall satisfaction and loyalty through effective communication skills.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Data Operator
HEART Trust NTA
Jamaica
10.2019 - 01.2023
- Managed data input and verification processes to ensure accuracy and integrity of information.
- Streamlined data management workflows, enhancing operational efficiency across departments.
- Mentored junior staff on best practices for data entry and quality control procedures.
- Conducted regular audits of databases to identify discrepancies and implement corrective actions.
- Developed training materials for new employees, improving onboarding experience and knowledge retention.
- Collaborated with cross-functional teams to align data reporting standards with organizational goals.
- Expedited project completion by consistently meeting or exceeding data entry quotas and deadlines.
- Reviewed data for deficiencies or errors to correct incompatibilities and check output.
- Supported decision-making processes by generating accurate reports based on processed data sets.
Education
Certified Nursing Assistant -
One Week Cna Training
Jacksonville, FlCertificate of Business Administration - Business
Culloden Vocational Training Center
Jamaica, Westmoreland09-2019
High School Diploma -
Belmont Academy
Jamaica, Westmoreland06-2018
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Bathing assistance
- Attention to detail
- HIPAA compliance
- Feeding assistance
- Basic life support
- Dressing assistance
- Maintaining confidentiality
- Compassionate communication
- Problem-solving
- Multitasking and organization
- Critical thinking
- Active listening
- Flexibility and adaptability
- Physical stamina
- Patient hygiene assistance
- Reliable team player
- Compassionate
Timeline
CNA
West Side Oaks Rehabilitation and Nursing Centre
06.2025 - Current
Sales Associate
Target Coorperation
03.2023 - 06.2025
Data Operator
HEART Trust NTA
10.2019 - 01.2023
Certified Nursing Assistant -
One Week Cna Training
Certificate of Business Administration - Business
Culloden Vocational Training Center
High School Diploma -
Belmont Academy