Summary
Work History
Education
Skills
Timeline
Generic

Kimari Durr

Memphis,TN

Summary

Dynamic Support Associate with CVS, skilled in enhancing customer relations and delivering exceptional service. Proven ability in network troubleshooting and effective problem resolution, leading to improved customer satisfaction. Adept at managing inventory and streamlining operations, contributing to a more efficient workflow and a positive shopping experience.

Work History

Support Associate

CVS
Memphis, TN
2023 - 2025
  • Assisted customers with inquiries, ensuring a positive shopping experience and prompt service.
  • Managed inventory levels, conducting regular stock assessments to maintain product availability.
  • Processed transactions accurately, utilizing point-of-sale systems to enhance checkout efficiency.
  • Collaborated with team members to streamline daily operations and improve workflow effectiveness.
  • Resolved customer complaints efficiently, demonstrating strong problem-solving skills and empathy.
  • Increased support quality with thorough troubleshooting and problem-solving techniques.

Education

High School Diploma -

Gateway Christian Campus School
Memphis, TN
05.2018

Skills

  • Customer support
  • Customer relations
  • Call center experience
  • Documentation skills
  • Sales support
  • Customer service
  • Network troubleshooting
  • Data entry

Timeline

Support Associate

CVS
2023 - 2025

High School Diploma -

Gateway Christian Campus School
Kimari Durr