Kimaya Coye
New Orleans,LA
Summary
Newly licensed Cosmetologist with a passion for helping clients of all ages look and feel amazing. Successful with salon product sales and an extensive customer service background. Ready and willing to enhance my experience doing what I love.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cosmetology Student
Paul Mitchell The School
01.2023 - 12.2023
- Developed creative techniques to provide clients with latest hairstyles.
- Achieved a high level of customer retention through exceptional communication, time management, and problem-solving skills.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Customer Service Call Center Representative
Sleep Number Corporation
02.2022 - 01.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Investigated and resolved customer inquiries and complaints quickly.
- Developed and updated databases to handle customer data.
- Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
Front Desk Administrative Assistant
Guste Homes
06.2017 - 02.2022
- Enhanced customer satisfaction by providing efficient and professional front desk support.
- Streamlined office operations for increased productivity with effective administrative tasks management.
- Maintained a welcoming environment by keeping the reception area clean and organized.
- Reduced waiting times for guests by efficiently managing appointments and scheduling.
Education
No Degree - Cosmetology
Paul Mitchell The School
New Orleans, LA12.2023
High School Diploma -
Eleanor McMain Secondary School
New Orleans, LA05.2016
Skills
- Relationship Building
- Teamwork and Collaboration
- Cash Handling
- Product Education and Demonstrations
- Workspace Organization
- Feedback Reception
- Brand representation
- Policies and Procedures Adherence
- Calm Under Pressure
Certification
- Licensed Cosmetologist - Since February 2024
Timeline
Cosmetology Student
Paul Mitchell The School
01.2023 - 12.2023
Customer Service Call Center Representative
Sleep Number Corporation
02.2022 - 01.2023
Front Desk Administrative Assistant
Guste Homes
06.2017 - 02.2022
No Degree - Cosmetology
Paul Mitchell The School
High School Diploma -
Eleanor McMain Secondary School
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