Kimbal Daniels
Puppy Sighs Inn
Cape May Court House,NJ
36
years of professional experience
Dynamic owner/operator with extensive experience in operations management and staff development. Skilled in financial reporting and cashflow management, consistently enhancing customer experiences and fostering positive relationships within the community.
Work History
Owner/Operator
14 Years 2 Months- Managed daily operations to ensure high-quality care and comfort for pets.
- Enhanced customer satisfaction through personalized service and attention to pet needs.
- Developed and implemented training programs for staff on animal behavior and safety protocols.
- Streamlined scheduling processes to optimize resource allocation and minimize wait times.
- Managed financial planning, budgeting, and forecasting to ensure profitability and sustainability.
- Oversaw daily operations, optimizing workflows and resource allocation for improved productivity.
- Fostered partnerships with local veterinarians to provide comprehensive services for clients.
- Oversaw inventory management, ensuring supplies were adequately stocked and organized.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Consistently ensured accurate record-keeping of client information, bookings, payments, and special requests for seamless business operations.
Esthetician
13 Years 2 Months- Administered a variety of facial treatments using advanced techniques and high-quality products.
- Developed customized treatment plans based on individual skin types and conditions, ensuring optimal results.
- Provided personalized skincare consultations to address client concerns and enhance treatment effectiveness.
- Educated clients on skincare routines and product usage to promote long-term skin health.
- Implemented sanitation protocols to maintain a clean and safe environment in compliance with industry standards.
Office Manager/Bookkeeper
9 Years 10 Months- Developed and maintained budgets, ensuring alignment with organizational goals.
- Streamlined office operations by coordinating schedules and managing daily activities.
- Implemented efficient filing systems to enhance document retrieval processes.
- Oversaw vendor relationships, negotiating contracts for office supplies and services.
- Trained and mentored junior staff, fostering a collaborative work environment.
- Enhanced safety protocols by conducting regular compliance audits and training sessions.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
Education
High School Diploma
Skills
Operations management
Cost management
Financial analysis
Cash Flow management
Customer focus
Timeline
Owner/Operator
Puppy Sighs Inn
04.2012 - 06.2026Read More
Esthetician
Artiste Salon and Spa
01.1998 - 03.2011Read More
Office Manager/Bookkeeper
Brokaw DeRiso Associates, Inc
04.1990 - 02.2000Read More
Bridgewater/Raritian HS East
High School Diploma
Read More