Dedicated general worker with a strong history of completing tasks efficiently across diverse environments. Proficient in manual labor, equipment operation, and maintaining organized workspaces while prioritizing safety and productivity. Known for adaptability and a solid work ethic, ready to enhance team performance and drive positive outcomes.
Overview
18
18
years of professional experience
Work History
Retail Customer Sales Associate
St Vincent de Paul Thrift Store
Cincinnati, OH
05.2020 - 06.2024
Assisted customers with finding the right product for their needs.
Managed multiple tasks simultaneously while providing excellent customer service.
Adhered to all safety regulations when handling merchandise or operating equipment.
Organized displays to attract customers and promote sales.
Assisted with unloading delivery trucks and stocking shelves with new merchandise.
Completed day-to-day duties accurately and efficiently.
Managed household errands and other essential duties.
Greeted customers warmly upon entering the store and offered them assistance as needed.
Fulfillment Center Warehouse Associate
Amazon
Hebron, KY
09.2015 - 10.2017
Verified orders for accuracy and completeness, ensuring all necessary components were included.
Assisted customers with pick-up orders at designated loading docks or drive-through areas.
Followed safety protocols while operating material handling equipment such as pallet jacks, hand trucks.
Inspected incoming materials for quality assurance purposes.
Monitored stock levels and notified supervisor when supplies needed to be replenished.
Responded promptly to customer inquiries via phone or email in a professional manner.
Maintained cleanliness of the warehouse area by sweeping, dusting, organizing, and tidying shelves.
Operated forklift safely in order to move large quantities of products within the warehouse.
Processed returns following established procedures and guidelines.
Labeled cartons correctly prior to shipping outbound packages.
Packed items according to customer's specifications and requirements.
Communicated effectively with other departments regarding order status updates.
Loaded items onto pallets or into containers for shipment.
Collaborated with team members to ensure efficient workflow throughout the shift.
Flexo Press Operator
Eurostampa North America
Cincinnati , OH
04.2006 - 10.2017
Collaborated with team members to ensure efficient workflow from start to finish of each job.
Maintained accurate records of all jobs including setup information, waste data, production counts.
Ensured that safety protocols were followed at all times while operating the press.
Calibrated flexo presses for optimal performance and efficiency.
Evaluated existing processes for opportunities to improve productivity and reduce costs.
Assisted in training new operators on proper operation of flexographic printing presses.
Stayed current on industry trends related to flexo printing technology and techniques.
Communicated effectively with supervisors about any concerns or issues arising during production runs.
Provided input into decisions regarding purchase of materials, supplies, or replacement parts needed for the press.
Set up press with anilox rolls, plates, dies and inks according to job specifications.
Worked efficiently within tight deadlines while maintaining product quality standards.
Inspected finished products for defects or irregularities prior to shipping out orders.
Commercial Cleaning Franchise Owner
Coverall North America, Inc
Cincinnati , OH
10.2006 - 01.2015
Negotiated contracts with suppliers to secure competitive prices for goods and services.
Responded promptly to customer complaints in order to maintain positive relationships with clients.
Maintained relationships with existing clients by providing superior customer service.
Provided direction and guidance to employees.
Inspected equipment regularly for signs of wear or malfunction before use.
Cleaned windows, walls, mirrors, restroom fixtures, and other surfaces using appropriate cleaning supplies.
Swept and mopped floors, emptied trash receptacles, vacuumed carpets and upholstered furniture.
Conducted daily walkthrough of facility noting any areas that require additional attention or repair.
Ensured compliance with safety policies and procedures at all times.
Responsible for maintaining proper inventory levels of cleaning supplies throughout building.
Performed general cleaning duties including dusting furniture, wiping down counters, desks, tables, sweeping, vacuuming floors.
Transported trash to disposal areas in a timely manner.
Stocked janitorial closets with necessary supplies such as toilet paper, soap, towels and other items.
Sanitized restrooms with approved chemicals according to schedule.
Ensured compliance with OSHA regulations related to hazardous materials handling.
Education
High School Diploma -
Withrow High School
Cincinnati
06-1976
Skills
Customer service
Merchandise display
Stock replenishment
Tactful and diplomatic
Complaint escalation
Customer support
Team collaboration
Hospitality and accommodation
Timeline
Retail Customer Sales Associate
St Vincent de Paul Thrift Store
05.2020 - 06.2024
Fulfillment Center Warehouse Associate
Amazon
09.2015 - 10.2017
Commercial Cleaning Franchise Owner
Coverall North America, Inc
10.2006 - 01.2015
Flexo Press Operator
Eurostampa North America
04.2006 - 10.2017
High School Diploma -
Withrow High School
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