Summary
Overview
Work History
Skills
Timeline
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KIMBER ELLIOTT

Issaquah,WA

Summary

Dynamic and self-motivated hospitality professional recognized for a strong work ethic and unwavering integrity. A natural leader thriving in collaborative environments, fostering productive teams dedicated to service excellence. Extensive experience in crafting high-quality beverages and ensuring exceptional customer satisfaction, with a proven ability to adapt to evolving needs. Proficient in mixology, inventory management, and guest relations, delivering a reliable and flexible approach to every challenge.

Overview

20
20
years of professional experience

Work History

Lead Bartender

Sahalee Country Club
05.2024 - Current
  • Supervised daily bar operations to ensure high-quality service and customer satisfaction.
  • Assisted in menu development, incorporating seasonal flavors and trends into popular craft cocktails.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Served high customer volumes during special events, and tournaments.
  • Established protocols for cleanliness and safety standards, promoting a safe work environment.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Trained 10 new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

MOD, Bartender, Server

Vacanza Romana
05.2023 - 05.2024
  • Developed signature drink specials that increased patron engagement and boosted overall bar sales.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Organized large-scale private events, facilitating communication between departments to ensure seamless service and high customer satisfaction, resulting in significant revenue growth.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Front of House Manager

Lake of the Pines
12.2021 - 01.2023
  • Spearheaded the creation of seasonal cocktail offerings, elevated the quality of the wine list, and forged new partnerships with nearby breweries, leading to a 25% increase in revenue.
  • Directed comprehensive recruitment and performance appraisal initiatives, administering robust training programs for diverse shift teams, resulting in a 20% increase in employee retention.
  • Developed systematic shift schedules which balanced staff efficiency with customer demand, achieving a 30% reduction in labor costs while maintaining service quality.
  • Coordinated daily functions for dual restaurant venues and numerous special events, maintaining superior guest experiences by leveraging customer feedback and optimizing service protocols.

Head Bartender, Event Lead

Holbrooke Hotel
01.2020 - 01.2022


  • Curated comprehensive policies and procedural manuals incorporating industry best practices and regulatory requirements to enhance profit.
  • Partnered intensively with Events Coordinator to deliver exceptional weddings and events, utilizing meticulous attention to detail and customized client experiences, achieving a 30% boost in reservations.
  • Multitasked in various roles across hotel operations to fill staffing gaps and exceeded performance expectations.
  • Led bartending team, ensuring high-quality service and customer satisfaction.
  • Developed and implemented cocktail menu, enhancing drink offerings and guest experience.

Skills

  • In-depth knowledge of craft cocktails
  • Event planning expertise
  • Certified in RBS and Servsafe
  • Meticulous attention to detail
  • New hire training
  • Hospitality service expertise
  • Wine and liquor expertise
  • Clear and effective communication
  • Service-oriented mindset
  • Engaging personality

Timeline

Lead Bartender

Sahalee Country Club
05.2024 - Current

MOD, Bartender, Server

Vacanza Romana
05.2023 - 05.2024

Front of House Manager

Lake of the Pines
12.2021 - 01.2023

Head Bartender, Event Lead

Holbrooke Hotel
01.2020 - 01.2022

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KIMBER ELLIOTT