Kimberlee Bryant
Saint Petersburg,USA
Summary
Efficient professional in healthcare support, known for high productivity and ability to complete tasks swiftly. Possess strong skills in medication dispensing accuracy, inventory management, and customer service. Excel in communication, teamwork, and adaptability, ensuring seamless operations within pharmacy settings.
Overview
9
9
years of professional experience
Work History
Pharmacy Technician Specialist
Tampa General Hospital
Tampa, Florida
07.2025 - Current
- Provided exceptional customer service to patients and healthcare professionals.
- Prescription entry, dispensing, preparation, distribution, and managing automated systems.
- Performing non-sterile compounding task.
- Adhering to TGH standards and regulations.
- Coordinated with healthcare teams to streamline patient care processes.
- Requested scripts from doctors and verified insurance and coding.
- Performed administrative duties such as answering phones, greeting customers, filing documents.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Processed insurance claims and handled billing inquiries to ensure customer satisfaction.
- Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
- Collaborated with healthcare providers to clarify prescription orders and resolve medication discrepancies.
Pharmacy Operations Manager
Walgreens Pharmacy
Saint Petersburg, USA
06.2021 - Current
- Oversee a team of 10+ technicians
- Managed the highest volume retail pharmacy in the southern district of Saint Petersburg, FL. with an average of 500+ prescriptions daily
- Proficiently and accurately inputting data entry in a timely manner.
- Networked with other pharmacies and ALF's to host Covid-19/flu clinics
- Monitored inventory levels to ensure adequate supplies are always available.
- Checked accuracy and productivity in performance of operational activities to maintain active pace of pharmacy.
- Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
- All staff training and onboarding
- Resolved customer complaints promptly while maintaining a high level of professionalism.
- Maintained communication and transparency with governing boards, department heads and medical staff.
- Mitigated regulatory risks by coordinating audits to comply with protocols.
Certified Senior Pharmacy Technician
Walgreens Pharmacy
Saint Petersburg, USA
11.2016 - 01.2021
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Performed quality assurance activities to ensure accuracy of prescriptions filled.
- Maintained proper storage and security conditions for drugs.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Participated in prescription pharmaceutical and over-the-counter product inventory audits.
- Participated in continuing education programs to stay abreast of current industry standards.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Coordinated workflow to ensure timely and accurate medication dispensing.
- Organized and led team meetings to discuss workflow improvements and challenges.
- Provided exceptional customer service, ensuring patient satisfaction and loyalty.
- Implemented cost-saving measures to reduce inventory expenses.
Medical Assistant (Externship)
Fast Track Urgent Care
05.2018 - 07.2018
- Prepared treatment rooms for patient examinations.
- Aided medical staff in performing minor surgical procedures.
- Cleaned and maintained medical equipment following procedures and standards.
- Explained treatment procedures and physicians' instructions.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Handled general office duties to support administrative staff during peak hours.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Documented notes during patient visits.
- Organized patient charts before each day's clinic sessions began.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Filed insurance claims forms in accordance with applicable regulations.
Education
High School -
Lakewood High School
Saint Petersburg, FLSome College -
Florida Career College
TampaSkills
- Advanced in Microsoft Office programs
- Multitasking and decision-making skills
- Organizational skills
- Workflow optimization
- Training and mentoring
- Pharmacy operations management
- Regulatory requirements/compliance
- Budget administration
- Quality assurance controls
- Sales optimization
- Inventory control
- Performance metrics
- Team building
- Policy enforcement
- Medicare and Medicaid process
- Certified pharmacy technician
- Certified in CPR
- Certified in First Aid/AED
- Drug safety
- Immunizations
- Venipuncture/phlebotomy trained
- Direct patient care
- Compounding techniques
- Insurance processing
- Effective communication
- Attention to detail
- Time management
- Insurance billing
- Data entry proficiency
Awards
Lakewood High School, Student Honor Roll, 2011-2015
Timeline
Pharmacy Technician Specialist
Tampa General Hospital
07.2025 - Current
Pharmacy Operations Manager
Walgreens Pharmacy
06.2021 - Current
Medical Assistant (Externship)
Fast Track Urgent Care
05.2018 - 07.2018
Certified Senior Pharmacy Technician
Walgreens Pharmacy
11.2016 - 01.2021
High School -
Lakewood High School
Some College -
Florida Career College