Kim Oleander
Boise,ID
Summary
Methodical and detail-oriented team player offering proficiency in data entry, combined with strong analytical thinking skills and the ability to work exceedingly well independently. Familiar with multitasking and over 10 years computer knowledge.
Overview
10
10
years of professional experience
Work History
Patient Access Specialist II
Saint Lukes
Boise, Idaho
01.2021 - 03.2022
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
Shipping Supervisor/Customer Service Representative
Roma Designer Jewelry
Eagle, ID
10.2018 - 03.2020
- Unpacked, examined and routed incoming shipments, rejected damaged items and recorded shortages.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Receptionist/ Lead Physical Therapy Aid
Mountain Home Physical Therapy
Mountain Home, ID
08.2011 - 08.2017
- Created and developed Physical Therapy Aid training program.
- Trained new physical therapy aids on current policies and procedures.
- Updated organizational and scheduling subsystems to improve and streamline data collection.
Debit Card Fraud Prevention Supervisor
Jpmorgan Chase & Co
San Antonio, TX
04.2013 - 10.2014
- Created team rotations to man call center efficiency during peak hours.
- Directly supervised thirteen analysts to ensure smooth adoption of new programs.
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
Education
Licensed Barber - Barbering
Paul Mitchell The School Boise
Boise, ID10.2018
Biblical Theology -
Calvary Chapel Bible College
Siegen, Germany 05.2011
High School Diploma -
The American School of Correspondence
Lansing, IL08.2009
Skills
- 10 Years Computer Knowledge
- Schedule Coordination
- Inventory Management
- Office Administration
- Employee Training
- Technical Problem-solving
- Project Management
- Information Tracking
- Organized and Efficient
- Database Search and Data Entry Skills
- Verbal and Written Communication
Timeline
Patient Access Specialist II
Saint Lukes
01.2021 - 03.2022
Shipping Supervisor/Customer Service Representative
Roma Designer Jewelry
10.2018 - 03.2020
Debit Card Fraud Prevention Supervisor
Jpmorgan Chase & Co
04.2013 - 10.2014
Receptionist/ Lead Physical Therapy Aid
Mountain Home Physical Therapy
08.2011 - 08.2017
Licensed Barber - Barbering
Paul Mitchell The School Boise
Biblical Theology -
Calvary Chapel Bible College
High School Diploma -
The American School of Correspondence
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