Kimberlee Maling
West Richland
Summary
Dynamic professional with experience supervising operations and motivating teams. Diligent worker with solid background in overseeing room operations and ensuring seamless guest experiences. Adept at coordinating staff duties and addressing guest concerns promptly. Demonstrated proficiency in team leadership, sales and problem-solving.
Dedicated professional with a strong focus on customer service, health and safety compliance, and team motivation. Proven track record in training staff and optimizing operations to enhance product quality and workflow efficiency.
Overview
26
26
years of professional experience
Work History
Marking Room Supervisor
Griggs Enterprises
Pasco, WA
05.2025 - 03.2026
- Supervised daily operations to ensure compliance with company standards.
- Trained new staff on operational procedures and safety protocols.
- Coordinated assorted inventory for sale optimizing security sensors, price tags and assuring product quality.
- Assisted in inventory management, maintaining supplies for efficient workflow.
- Facilitated processing of diverse incoming products and purchase orders to streamline supply chain operations.
- Oversaw management of warehouse operations and external pallet storage.
- Oversaw the shipping process for online product sales.
Merchandising Associate
Griggs Ace Hardware
Pasco, Wa
10.2024 - 05.2025
- Organized merchandise displays to enhance customer engagement and promote product visibility.
- Assisted in inventory management by tracking stock levels.
- Collaborated with team members to implement promotional strategies that increased seasonal sales performance.
- Conducted regular audits of product placement to maintain store standards and optimize shopping experience.
Floor Supervisor
Keene Ace Hardware (Griggs)
Richland, WA
03.2008 - 01.2009
- Supervised daily store operations to ensure compliance with company standards and policies.
- Trained and mentored staff on customer service best practices and product knowledge.
- Managed inventory levels, ensuring accurate stock replenishment and organization.
- Coordinated visual merchandising strategies to enhance product displays and increase sales.
- Left to dedicate time to raising children and managing household responsibilities,
Paint Department Supervisor
Spokane Valley Ace Hardware
Spokane Valley, WA
10.2005 - 02.2008
- Oversaw paint department operations, ensuring adherence to safety and quality standards.
- Trained and mentored staff on paint mixing techniques and customer service best practices.
- Managed inventory levels, optimizing stock for customer demand and reducing excess waste.
- Implemented efficient workflow processes that improved order fulfillment times and accuracy.
- Developed promotional displays to enhance product visibility and drive sales within the department.
- Contributed to store-wide initiatives by coordinating efforts between the paint department and other teams within the organization.
Customer Service Associate
Sherwin-Williams Paint Store
Kennewick, WA
09.2000 - 10.2005
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Assisted customers in selecting paint products based on project requirements and preferences.
- Key Holder, was responsible for opening/closing store, counting registers and putting deposits in safe.
- Managed inventory levels, ensuring stock availability for high-demand items.
- Operated point-of-sale system, processing transactions accurately and promptly.
- Trained new team members on store procedures, product knowledge, and customer engagement techniques.
- Delivery driver when needed, mainly for large sales to be processed when POs needed to be confirmed.
Education
High School Diploma -
Sunnyside High School
Sunnyside, WASkills
- Customer service-focused
- Staff motivation
- Health and safety compliance
- Hardworking and reliable
- Quality assurance and control
- Problem-solving
Timeline
Marking Room Supervisor
Griggs Enterprises
05.2025 - 03.2026
Merchandising Associate
Griggs Ace Hardware
10.2024 - 05.2025
Floor Supervisor
Keene Ace Hardware (Griggs)
03.2008 - 01.2009
Paint Department Supervisor
Spokane Valley Ace Hardware
10.2005 - 02.2008
Customer Service Associate
Sherwin-Williams Paint Store
09.2000 - 10.2005
High School Diploma -
Sunnyside High School