Kimberlee Marrufo
Summary
To acquire a position that will provide a challenge and enable personal growth.
Overview
24
24
years of professional experience
Work History
Inside Sales Representative
Energy Metals
Commerce, California
04.2024 - 05.2026
- Developed strong client relationships through regular communication and follow-ups.
- Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
- Managed customer inquiries via phone and email to ensure prompt responses
- Provided customers with product information, pricing and availability.
- Followed up on pending orders and inquiries in a timely manner.
- Coordinated with logistics to ensure timely delivery of products to customers.
Administrative Assistant
MultAlloy
Santa Fe Springs, California
11.2019 - 04.2024
- Managed office communications and responded to inquiries promptly
- Managed filing systems and maintained organized records for easy access
- Utilized office software to create documents, spreadsheets, and databases consistently.
- Collaborated with team members to streamline administrative procedures efficiently.
- Coordinated shipments, ensuring timely delivery of goods and materials.
Device Tracking Specialist
Portford Solutions Group
Ontario, California
05.2009 - 11.2019
- Process Device Tracking Forms (DTF) by prepping, indexing, and verifying each form through DocuNECT.
- Ensured completeness of each DTF by following up at various stages to verify required information.
- Processed incoming fax responses to confirm completeness of each DTF.
- Acting team lead
- Developed and maintained the Physician Contact spreadsheet which is used daily to avoid unnecessary faxes and phone calls to retrieve missing phys information.
- Developed and maintained the Physician Contact spreadsheet which is used daily to avoid unnecessary faxes and phone calls to retrieve missing phys information.
- Trained staff on best practices for efficient use of tracking systems, enhancing overall team performance.
Clinical Project Assistant
Adecco Medical & Science
Irvine, CA
01.2008 - 01.2009
- Provide Administrative assistance in documentation preparation, tracking, and filing of key information for the conduct of clinical research studies/projects.
- Assists in study start up, study maintenance, and study close out for BOTOX studies.
- Provide support to other therapeutic areas on an as needed basis.
- Adhere to all relevant regulations including ICH and PhRMA guidelines and Allergan’s applicable SOPs and policies.
- A staffing agency specializing in medical and scientific placements.
Food Server
Brinker/Chilis
Industry, CA
08.2005 - 01.2008
- Take orders, serve restaurant patrons, and provide friendly customer service.
- Collaborate with staff to work in a functional, cohesive environment.
- Responsible for handling money and credit cards.
- A casual dining restaurant chain.
Account Executive
PC Mall
Torrance, CA
09.2004 - 02.2005
- Managed account portfolios to ensure client satisfaction and retention.
- Developed strong relationships with key clients to enhance service delivery.
- Collaborated with cross-functional teams to address client needs effectively.
- Assesses the clients needs in order to provide them with the necessary equipment for their home offices.
Recruiter / Data Entry
RDS
Cypress, CA
01.2002 - 01.2005
- Conducted candidate sourcing through job boards and social media platforms.
- Developed Skills in Microsoft Office, Excel, Word, and Outlook.
- Performed secretarial duties including answering phones, mail merges, and scheduling of appointments.
Education
High School Diploma -
El Rancho High School
Pico Rivera, CASkills
- Data entry accuracy
- Microsoft Office
- Excel
- Word
- Outlook
- Adobe Acrobat
- Effective communication
References
References are available on request.
Timeline
Inside Sales Representative
Energy Metals
04.2024 - 05.2026
Administrative Assistant
MultAlloy
11.2019 - 04.2024
Device Tracking Specialist
Portford Solutions Group
05.2009 - 11.2019
Clinical Project Assistant
Adecco Medical & Science
01.2008 - 01.2009
Food Server
Brinker/Chilis
08.2005 - 01.2008
Account Executive
PC Mall
09.2004 - 02.2005
Recruiter / Data Entry
RDS
01.2002 - 01.2005
High School Diploma -
El Rancho High School