Kimberlee Myers
Phoenix,AZ
Summary
Experienced Sales and Travel Professional with over 30 years in enhancing booking processes and customer experiences. Improved crew scheduling and staff training to foster knowledge and adaptability. Committed to tackling new challenges while demonstrating a strong work ethic and exceptional interpersonal skills.
Overview
5
5
years of post-secondary education
38
38
years of professional experience
Work History
Owner, travel planner - Part-time
Magic on the Rocks Travel
Denver, DO
04.2022 - Current
- Increased customer referrals through tailored travel itineraries.
- Managed all aspects of travel planning and customer service interactions.
- Developed and maintained partnerships with hotels and travel service providers.
- Coordinated travel itineraries to meet client preferences and budget constraints.
Independent Contractor
Magical Kingdom Travel
Phoenix, AZ
12.2015 - 02.2022
- Increased customer satisfaction through personalized service and efficient project delivery, resulting in more client referrals.
- Planned travel itineraries for clients based on preferences and budgets.
- Coordinated with vendors to secure accommodations and transportation services.
- Provided expert advice on destination attractions and local customs.
Crew Lead
Vineyard Vines
Denver, CO
08.2016 - 03.2020
- Trained associates on job tasks, company expectations, and corporate policies to enhance team effectiveness.
- Adapted to changing situations, taking on additional tasks during staff absences to maintain operational continuity.
- Adapted promptly to ever-changing situations, taking on additional tasks during staff member absences.
- Tracked inventory levels and monitored daily shipments.
Travel Advisor- Independent Contractor
Small World Vacations
Washington Township, NJ
07.2003 - 09.2015
- Planned and booked all aspects of Walt Disney World, Disneyland, Disney Cruise line and Adventures by Disney Travel packages.
- Implemented incentives and package discounts on social media platforms, enhancing brand visibility and generating revenue opportunities.
- Facilitated customer conversations to understand desired destinations and travel dates. to determine destination, travel dates, and accommodations required.
Sales Manager
The Proxy Monitor
New York, NY
05.1994 - 02.1998
- Trained sales team on superior strategies for managing value messages, structuring opportunities, and achieving deal closures.
- Coordinated sales meetings to align on targets, marketing campaigns, and strategies for performance improvement.
- Delivered annual and quarterly forecasting reports to inform sales strategy and support revenue optimization.
Sales Associate
Institutional Shareholder Services
Washington, DC
03.1989 - 01.1993
- Sold products to customers during service calls, leveraging cross-selling techniques to enhance customer satisfaction.
- Addressed inbound customer needs while consistently achieving performance targets.
- Prevented revenue losses through proactive engagement with customers to resolve needs and complaints.
Education
Bachelor of Science - Marketing
Colorado State University
Fort Collins, CO 08.1984 - 12.1989
Skills
- Adaptability, Communication, Detail-oriented, Itinerary development, Logistics support, Organization, Product guidance, Self starter, Training
- Travel itinerary planning
- Customer relationship management
- Social media marketing
- Client relationship management
Timeline
Owner, travel planner - Part-time
Magic on the Rocks Travel
04.2022 - Current
Crew Lead
Vineyard Vines
08.2016 - 03.2020
Independent Contractor
Magical Kingdom Travel
12.2015 - 02.2022
Travel Advisor- Independent Contractor
Small World Vacations
07.2003 - 09.2015
Sales Manager
The Proxy Monitor
05.1994 - 02.1998
Sales Associate
Institutional Shareholder Services
03.1989 - 01.1993
Bachelor of Science - Marketing
Colorado State University
08.1984 - 12.1989