Kimberlee Yoder
Carson city
Summary
Dynamic and dependable professional with extensive experience at Walmart, excelling in customer service and retail transactions. Proven ability to enhance customer satisfaction through effective communication and active listening. Skilled in managing inventory and optimizing front-end performance, consistently contributing to team success and operational efficiency.
Overview
2
2
years of professional experience
Work History
Front End Associate
Walmart
11.2024 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier
Dollar Tree Stores
07.2024 - 11.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Digital Shopper
Walmart
05.2023 - 03.2024
- Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
- Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
- Tracked substitutions and informed customers of changes.
- Analyzed customer behavior data to create personalized recommendations, leading to more effective upselling and cross-selling opportunities.
Floor Manager
Lucky Strike Casino
12.2022 - 05.2023
- Managed store inventory and stock levels to maintain availability of products.
- Managed team of Number employees to maintain smooth-running operations of casino floor.
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
Education
Medical Administrative Assistant -
Western Nevada College
Carson City, NV06.2024
Skills
- Customer service
- Time management
- Front-end performance optimization
- Product restocking
- Retail transactions
- Team contribution
- Merchandising and display assembly
- Dependable and responsible
- Attention to detail
- Multitasking Abilities
- Excellent communication
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
Timeline
Front End Associate
Walmart
11.2024 - Current
Cashier
Dollar Tree Stores
07.2024 - 11.2024
Digital Shopper
Walmart
05.2023 - 03.2024
Floor Manager
Lucky Strike Casino
12.2022 - 05.2023
Medical Administrative Assistant -
Western Nevada College
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