Kimberley Doehring
Tacoma,Wa
Summary
Service-oriented professional with solid background in leading teams to achieve high standards in customer service. Adept at guiding and motivating teams to meet dynamic service needs, ensuring consistent and reliable service delivery. Exhibits excellent communication and interpersonal skills to drive collaborative success and positive results.
Overview
24
24
years of professional experience
Work History
Client Service Leader: Beer, Wine & Spirits
IRI/Circana
10.2018 - 12.2024
- Work in partnership with direct reports to ensure product coding is accurate as possible
- To empower clients to make the best possible business choice for the data service
- Day to day team leadership and management of 8.1MM in annual revenue for IRI
- Work with Clients and cross functional teams to ensure proper product placement within our Wine & Spirits databases
- Design client facing deliverables and implement the service
- Client training on data service platforms
- Category Manager responsibilities: Team Manager as well as Category Manager of Spirits
- Management responsibilities
- Restatement process guidance and implementation
- Model/Database Building
Client Service Senior Consultant 3: Beer, Wine & Spirits
IRI/Circana
10.2016 - 10.2018
- Work in partnership with the client to ensure product coding is accurate as possible
- To empower clients to make the best possible business choice for the data service
- Work with Clients and cross functional teams to ensure proper product placement within our Wine & Spirits databases
- Design client facing deliverables and implement the service
- Client training on data service platforms
- Category Manager responsibilities: Spirits
- Assistant Management responsibilities
- Restatement process guidance and implementation
Client Insights Consultant; Beer, Wine & Spirits
IRI/Circana
09.2013 - 10.2016
- Enable IRI clients to select appropriate syndicated data services and empower them to derive insights from the data to make fact based business decisions
- Educate Clients on IRI products and services
- Work with Clients and cross functional teams to ensure proper product placement within our Wine & Spirits databases
- Create ad hoc deliverables including Brand Review decks
- Design ongoing deliverables that are maintained by the GOC
- Guide Clients through the restatement process
- Client Service Certified through IRI U
Sales Representative
Noble Wines Ltd. (Winebow)
06.2007 - 09.2013
- Promoted to Sales Representative in June 2007 with the following responsibilities covering 75 accounts:
- Resets
- Assortment recommendations & Space planning
- Sales of $525K grown to $900K
- Secure and grow shelf space
- Design & build displays
- Fact based sales presentations using IRI & Nielsen data
- Event planning
Driver Sales
Noble Wines Ltd. (Winebow)
10.2005 - 06.2007
- Sales of $220K grown to $525K with responsibility for 110 accounts
- Displays
- Store delivery
- Resets
- Shelf Merchandising
Sales Associate
Northwest Wine Company (Gallo)
08.2002 - 10.2005
- Promoted to Sales Associate in August, 2002
- Resets
- Driver/merchandiser routing
- Displays
- Sales route relief
Merchandiser
Northwest Wine Company (Gallo)
08.2000 - 08.2002
- Resets
- Displays
- Shelf Merchandising
Education
Associates of Arts Degree -
Pierce College
Lakewood, WA09.2002
Skills
- Team management
- Exceptional communication
- Coaching and mentoring
- Financial acumen
- Customer service excellence
- Complaint resolution
- Administrative support
- Data management
- Account management
- Report preparation
- Teamwork and collaboration
- Problem-solving
- Attention to detail
Timeline
Client Service Leader: Beer, Wine & Spirits
IRI/Circana
10.2018 - 12.2024
Client Service Senior Consultant 3: Beer, Wine & Spirits
IRI/Circana
10.2016 - 10.2018
Client Insights Consultant; Beer, Wine & Spirits
IRI/Circana
09.2013 - 10.2016
Sales Representative
Noble Wines Ltd. (Winebow)
06.2007 - 09.2013
Driver Sales
Noble Wines Ltd. (Winebow)
10.2005 - 06.2007
Sales Associate
Northwest Wine Company (Gallo)
08.2002 - 10.2005
Merchandiser
Northwest Wine Company (Gallo)
08.2000 - 08.2002
Associates of Arts Degree -
Pierce College
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